197403402-2-25-2022-30-CC-KSTS-CDQV2U-20220422160339

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197403402
Report Date: 02/25/2022
Date Signed: 02/25/2022 02:14:12 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/25/2022 and conducted by Evaluator Shandra Powell

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20220125152409

FACILITY NAME:	BRIGHT FUTURES CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	197403402
ADMINISTRATOR:	TIFFANY SANCHEZ		FACILITY TYPE:	850
ADDRESS:	10911 SOUTH VERMONT AVENUE		TELEPHONE:	(323) 820-1837
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90044
CAPACITY:	90	CENSUS: 45	DATE:	02/25/2022
		UNANNOUNCED	TIME BEGAN:	10:11 AM
MET WITH:	Olivia Calleja, Site Director		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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Personal Rights: Facility discriminated against child
Lack of Supervision: Staff failed to protect child from being hit by another child

INVESTIGATION FINDINGS:

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An unannounced complaint visit was made on this day by Licensing Program Analyst (LPA) Shandra Powell to deliver findings of the above allegations. At the time of arrival LPA counted children in all classrooms. 45 children were in attendance.

During the course of investigation LPA made observations, conducted interviews with Director, Staff, and Parents, documentation was also collected. Per complainant, allegation #1 - Facility discriminated against child because child was turned away from attending school for not taking a COVID-19 Home Test at the school vs. at home. Per Director new COVID-19 rules and regulations were set in place to keep children and staff safe during the pandemic. Allegation #2 - Staff failed to protect child from being hit by another child.

Director gave LPA a copy of written documentation explaining new procedures regarding COVID-19 when a person in the facility has tested positive for COVID-19 and Home Quarantine, which was sent to all Authorized Representatives of children enrolled in the facility via Clalss DoJo App on January 24th 2022.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Karren Starks	TELEPHONE: (424) -30-3038
LICENSING EVALUATOR NAME: Shandra Powell	TELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20220125152409

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BRIGHT FUTURES CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 197403402
	VISIT DATE: 02/25/2022

NARRATIVE

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Director denied discriminating against any child in care. Parties interviewed made no disclosures regarding the above allegations "facility staff discriminated against child" and "staff failed to protect child from being hit by another child".

Based on LPA's review of records and interviews concluded the preponderance of evidence standard has not been met, therefore the above allegations are found to be Unsubstantiated.

A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted with Olivia Calleja, Director and Notice of Site Visit was provided with Appeal Rights. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

SUPERVISOR'S NAME: Karren Starks	TELEPHONE: (424) -30-3038
LICENSING EVALUATOR NAME: Shandra Powell	TELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2022

LIC9099 (FAS) - (06/04)

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