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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197403589
Report Date: 11/03/2021
Date Signed: 11/03/2021 06:17:17 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/31/2021 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20210831123058
FACILITY NAME:REINA FAMILY DAY CAREFACILITY NUMBER:
197403589
ADMINISTRATOR:CECILIA REINAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 831-0585
CITY:NORTHRIDGESTATE: CAZIP CODE:
91326
CAPACITY:14CENSUS: 6DATE:
11/03/2021
UNANNOUNCEDTIME BEGAN:
03:49 PM
MET WITH:Cecilia ReinaTIME COMPLETED:
06:18 PM
ALLEGATION(S):
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Allegation: Personal Rights: Day care provider serves day care children spoiled/expired foods.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Isabel Ortega conducted a subsequent complaint inspection at the facility for the purpose of delivering the findings of the above allegation. Upon arrival 4 school age children, one infant and Licensee were present. LPA announced the purpose of the inspection and was granted entry to the Family Child Care Home.

The investigation consisted of interviews with licensee, staff, children in care, Parents, LPA’s observation and other pertinent parties. On 09/01/2021 licensee disclosed children will be having an afternoon snack upon arrival. Licensee demonstrated snacks to LPA and LPA observed snacks to be expired (Wheat bread with expiration date 6/12/2021) and (Strawberry Jelly with expiration date 8/15/2021). On 11/03/21 according to licensee today children were served hot-dogs and watermelon. LPA observed hot-dog buns with expired date 9/29/2021 and Farmer John Wieners made with pork and chicken expired date 10/09/2021.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carissa BellTELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Isabel OrtegaTELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20210831123058
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: REINA FAMILY DAY CARE
FACILITY NUMBER: 197403589
VISIT DATE: 11/03/2021
NARRATIVE
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Based on documentation obtained and disclosures made during interviews, the allegation: Day care Provider serves day care children spoiled/expired foods, this allegation is deemed SUBSTANTIATED and a citation will be issued (See LIC 9099-D for cited deficiency). A finding of substantiated means that the allegation was valid because the preponderance of the evidence standard has been met. This facility was cited a Type B in accordance to Title 22 of the California Code of Regulations and Health & Safety codes.

An exit interview was conducted with licensee Cecilia Reina, a copy of this report was provided along with the appeal rights and Notice of Site Visit.
SUPERVISOR'S NAME: Carissa BellTELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Isabel OrtegaTELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20210831123058
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: REINA FAMILY DAY CARE
FACILITY NUMBER: 197403589
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/03/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/03/2021
Section Cited
CCR
102423(a)(1)(2)
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Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following
To be treated with dignity in his/her personal relationship with staff and other personal...
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Licensee has agreed to remove expired food effective Saturday 11/6/21 and maintain regular week checks of food being utilized for children in care. Licensee also agree to post the menu visible to parents. Licensee will provide a copy of the monthly menu to the Palmdale RO by email by 11/30/2021
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relationship with staff and other persons. To receive safe, healthful, and comfortable accommodations.. This requirement was not met by evidence by LPA's observation and interview disclosures. Food being served to children are expired. Licensee did not ensure children are having a healthy, safe meals which poses a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Carissa BellTELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Isabel OrtegaTELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3