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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197403701
Report Date: 07/27/2023
Date Signed: 07/27/2023 02:59:18 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2023 and conducted by Evaluator Dalicia Adkins
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230516153542
FACILITY NAME:WIZ CHILD CENTERFACILITY NUMBER:
197403701
ADMINISTRATOR:HALE, GERALDINEFACILITY TYPE:
850
ADDRESS:121 W. ARBOR VITAETELEPHONE:
(310) 671-4246
CITY:INGLEWOODSTATE: CAZIP CODE:
90301
CAPACITY:46CENSUS: 25DATE:
07/27/2023
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Administrator Jerry Hale TIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Building and Grounds - Staff does not ensure the rodent issue is being properly addressed at the facility.
Building and Grounds- Staff does not ensure floors are kept in clean, sanitary conditions for children in care
INVESTIGATION FINDINGS:
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On 7/27/23 Licensing Program Analyst (LPA) Dalicia Adkins conducted a subsequent complaint visit and met with director Jerry Hale. LPA explained the purpose of the visit, LPA was guided on a tour of the facility. LPA Adkins observed six staff supervising twenty-five children.
The purpose of today’s visit 7/27/23 visit is to deliver findings of the above-mentioned allegations. On 5/22/23 LPA Adkins conducted 10-day complaint visit. LPA conducted classroom observations, interviewed staff. LPA interviewed administrator and teachers. LPA collected the following supportive documents: children’s roster, written licensing incident report (LIC 624), parent notification and pest service control invoices. LPA took pictures of the facility inside and outside.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Dalicia AdkinsTELEPHONE: (424) 301-3064
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20230516153542
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WIZ CHILD CENTER
FACILITY NUMBER: 197403701
VISIT DATE: 07/27/2023
NARRATIVE
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During pertinent interviews, observations and record reviews information referencing staff does not ensure the rodent issue is being properly addressed at the facility and staff does not ensure floors are kept in clean, sanitary conditions for children in care disclosed. During interviews it was disclosed that rodents had been seen on premises. On 5/22/2023 LPA toured premises, LPA observed rodent dropping on the floors inside the classrooms and rodent trapping on premises. LPA confirmed with director that there was presence of rodents in the facility. Director stated that a pest control company was contacted, LPA obtained a copy of pest service invoice bill, dated 5/17/23. Pest service inspection completed; entry points repaired, and thirty day trapping plan put in place. Unusual incident report (LIC 624) submitted reporting of rodent problem due to recent rain. Based on information collected the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated.

Although licensee took measures to resolve rodent issue there was still a violation. The facility is being cited a Type B violation since the rodent issue has been assessed, actions have been taken, and is no longer an immediate threat to the children, staff members, and visitors. In accordance with California Code of Child Care Title 22 regulation this facility is being cited (2) deficiencies; this is a violation of Title 22 Child Care Regulation- 101238 Building and Grounds (a) The Child center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. (1) The licensee shall take measures to keep the center free of flies, other insects, and rodents. Refer to LIC 9099 D page.

A copy of this report reviewed with licensee and copy given. Licensee was given a notice of site visit and must be posted for 30 days. Exit interview conducted and appeal rights given.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Dalicia AdkinsTELEPHONE: (424) 301-3064
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20230516153542
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WIZ CHILD CENTER
FACILITY NUMBER: 197403701
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/27/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/27/2023
Section Cited
CCR
101238(a)(1)
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101238 Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. (1) The licensee shall take measures to keep the center free of flies, other insects, and rodents. This requirement not met as evidence by:
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Administrator took actions: rodent issue assessed, and is no longer an immediate threat to the children, staff members, and visitors. Pest service inspection completed; entry points repaired, and thirty day trapping plan put in place. Unusual incident report (LIC 624) submitted.
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Licensee did not ensure that facility was free of rodents. The facility shall be in sanitary conditions at all times. Rodents and rodent dropping presence at the facility was confirmed. This is a Type B violation, which poses a potential health and safety risk to persons in care.
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Type B
07/27/2023
Section Cited
CCR
101238(a)(1)
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101238 Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. (1) The licensee shall take measures to keep the center free of flies, other insects, and rodents. This requirement not met as evidence by:
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Administrator taken actions, rodent issue has been assessed, actions have been taken, and is no longer an immediate threat to the children, staff members, and visitors. Pest service inspection completed; entry points repaired, and thirty day trapping plan put in place. Unusual incident report (LIC 624) submitted.
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Licensee did not ensure that facility was free of rodents maintaining a clean and sanitary floor. The facility shall be in sanitary conditions at all times. Rodents and rodent dropping presence at the facility and dropping on the floor confirmed. This is a Type B violation, which poses a potential health and safety risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Dalicia AdkinsTELEPHONE: (424) 301-3064
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3