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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197403701
Report Date: 05/31/2023
Date Signed: 05/31/2023 02:38:01 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2023 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230303134406
FACILITY NAME:WIZ CHILD CENTERFACILITY NUMBER:
197403701
ADMINISTRATOR:HALE, GERALDINEFACILITY TYPE:
850
ADDRESS:121 W. ARBOR VITAETELEPHONE:
(310) 671-4246
CITY:INGLEWOODSTATE: CAZIP CODE:
90301
CAPACITY:46CENSUS: 22DATE:
05/31/2023
UNANNOUNCEDTIME BEGAN:
01:25 PM
MET WITH: Jerry Hale AdministratorTIME COMPLETED:
02:31 PM
ALLEGATION(S):
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9
Personal Rights
INVESTIGATION FINDINGS:
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On 05/31/2023 at 1:25p.m. Licensing Program Analyst( LPA) Doris Whitmore conducted an unannounced complaint visit for the purpose of delivering the findings of the investigation regarding the allegation. LPA met with Jerry Hale and observed 22 children and 4 staff at the time of the visit.
On 04/26/2023 at 10:55 a.m. Licensing Program Analyst( LPA) Doris Whitmore conducted an unannounced complaint investigation and met with Jerry Hale Administrator. LPA explained the purpose of the visit to continue interviews with the children. LPA was also able to observe lunch time. LPA toured the facility indoors and outdoors and observed 25 children and 4 staff.
On 03/08/2023 , LPA Whitmore initiated the complaint investigation and met with Administrator Jerry Hale LPA toured the facility indoors and outdoors, observing proper teacher/ child ratios with 23 children in care. There were four teachers.LPA interviewed Administrator, Staff and Children. LPA obtained Facility Roster, Personnel Report, and Sign in Sheets.
For the purpose of complaint investigation LPA Whitmore interviewed the Administrator, Staff, and Children. The Department conducted a full investigation, which included staff interviews, and interviews



Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Doris WhitmoreTELEPHONE: 424-301-3029
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20230303134406
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WIZ CHILD CENTER
FACILITY NUMBER: 197403701
VISIT DATE: 05/31/2023
NARRATIVE
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with relevant parties, as well as a record review, including documentation as related to the allegation. With the information obtained and interviews conducted the investigation did not provide sufficient evidence to substantiate the allegation of Personal Rights. Although the allegation may have happen or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is deemed unsubstantiated.
An exit interview was conducted, a copy of this report, appeal rights along with Notice of Site Visit was provided.
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Doris WhitmoreTELEPHONE: 424-301-3029
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2