197403707-2-18-2022-12-CC-MRAN-CCXSGJ-20220328135201

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197403707
Report Date: 02/18/2022
Date Signed: 02/18/2022 01:56:09 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2022 and conducted by Evaluator Justeene Tamayo

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20220202150138

FACILITY NAME:	SIERRA MONTESSORI PRESCHOOL, LLC		FACILITY NUMBER:	197403707
ADMINISTRATOR:	NICOLE MEDINA		FACILITY TYPE:	850
ADDRESS:	18045-47 SIERRA HIGHWAY		TELEPHONE:	(661) 252-6422
CITY:	CANYON COUNTRY	STATE: CA	ZIP CODE:	91351
CAPACITY:	85	CENSUS: 8	DATE:	02/18/2022
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Joanne Villa Robles, Director		TIME COMPLETED:	01:35 PM

ALLEGATION(S):

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Ratio: Teacher-child ratios are not met

Personal rights: Day care child was yelled at while in care.

Personal rights: Day care child was not allowed to use the restroom while in care.

INVESTIGATION FINDINGS:

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On February 18, 2022 Licensing Program Analyst's (LPA) Monique Ayala and Justeene Tamayo conducted a follow-up investigation to the facility. LPA met with director. The purpose of the inspection was to deliver the findings for the above complaint allegations.

The investigation consisted of interviews with staff, children and other relevant complaint parties. The interviews revealed that there were no witnesses that could corroborate that the facility is out of ratio, that day care child was yelled at while in care and that day care child was not allowed to use the restroom while in care. Based on the evidence obtained the above allegations are deemed UNSUBSTANTIATED.

An exit interview was conducted and a copy of this report along with Notice of Site Visit and appeal rights were provided to director.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Mariela Ramon	TELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Justeene Tamayo	TELEPHONE: 661-202-3796
LICENSING EVALUATOR SIGNATURE:	DATE: 02/18/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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