197403707-4-12-2022-12-CC-MRAN-CE5SKG-20220505135641

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197403707
Report Date: 04/12/2022
Date Signed: 04/12/2022 01:32:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/08/2022 and conducted by Evaluator Monique Jessica Ayala

COMPLAINT CONTROL NUMBER: 12-CC-20220408153528

FACILITY NAME:	SIERRA MONTESSORI PRESCHOOL, LLC		FACILITY NUMBER:	197403707
ADMINISTRATOR:	JOANNE VILLA-ROBLES		FACILITY TYPE:	850
ADDRESS:	18045-47 SIERRA HIGHWAY		TELEPHONE:	(661) 252-6422
CITY:	CANYON COUNTRY	STATE: CA	ZIP CODE:	91351
CAPACITY:	85	CENSUS: 16	DATE:	04/12/2022
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Joanne Villa-Robles, Director		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Ratio: Facility is operating out of ratio.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On April 12, 2022 Licensing Program Analyst's (LPAs) Monique Ayala and Justeene Tamayo conducted a complaint investigation for the above allegation. LPAs met with director who guided LPAs on a tour of the faciity. Upon arrival LPA's observed 16 children in care with 3 staff.

The investigation consisted of interviews with staff, other relevant complaint parties, review of parent hadbook and review of staff and children timesheets. The interviews revealed that there were no witnesses that could corroborate that the facility is out of ratio. The children and staff timesheets did not corroborate the allegation. Children and staff timesheets revealed that there were enough staff present (2) for the amount of children that were present (13). Based on the evidence obtained the above allegations are deemed UNSUBSTANTIATED.

An exit interview was conducted and a copy of this report along with Notice of Site Visit and appeal rights were provided to director.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Mariela Ramon	TELEPHONE: (661) 369-2168
LICENSING EVALUATOR NAME: Monique Jessica Ayala	TELEPHONE: (661) 202-3365
LICENSING EVALUATOR SIGNATURE:	DATE: 04/12/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/12/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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