197404676-12-14-2022-12-CC-CYAS-CM59J3-20221214222401

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197404676
Report Date: 12/14/2022
Date Signed: 12/14/2022 02:10:59 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2022 and conducted by Evaluator Justin Dorsey

COMPLAINT CONTROL NUMBER: 12-CC-20220915140301

FACILITY NAME:	PALMDALE SCHOOL DISTRICT-MESQUITE SCHOOL HEAD STAR		FACILITY NUMBER:	197404676
ADMINISTRATOR:	DR. MELANIE CULVER		FACILITY TYPE:	850
ADDRESS:	37622 43RD ST. EAST		TELEPHONE:	(661) 533-7254
CITY:	PALMDALE	STATE: CA	ZIP CODE:	93552
CAPACITY:	44	CENSUS: 27	DATE:	12/14/2022
		UNANNOUNCED	TIME BEGAN:	12:51 PM
MET WITH:	Susan Zapata		TIME COMPLETED:	02:24 PM

ALLEGATION(S):

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Facility staff refused to assist day care child with toileting.
Facility staff did not ensure that day care child was adequately hydrated while in care.
Facility staff did not ensure that day care child was adequately fed while in care.

INVESTIGATION FINDINGS:

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On 12/14/22 Licensing Program Analysts (LPA) Justin Dorsey conducted an complaint investigation at the facility to deliver complaint investigation findings. LPA met with Lead Teacher Susan Zapata who guided LPA on a tour of the facility. School Readiness Coordinator Joe Vega-Smith and Education Coordinator Elizabeth Mora were also prent during the inspection.
During the course of the investigation LPA Dorsey interviewed, staff, complainant, children, and parents of the program. As part of the investigation LPA Dorsey obtained the facilities children roster and documents relevant to the investigation. After observations and interviews with parties related to the allegations it was found that the allegations could not be collaborated. Therefore, the allegations have been found unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the facility is not providing a safe and healthful environment, Therefore the above allegations are Unsubstantiated.
An exit interview was conducted, and a copy of this report was provided to Lead Teacher Susan Zapata along with Notice of Site Visit and Appeal Rights.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Claretta Yates	TELEPHONE: (661) 202-3318
LICENSING EVALUATOR NAME: Justin Dorsey	TELEPHONE: (661) 305-3012
LICENSING EVALUATOR SIGNATURE:	DATE: 12/14/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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