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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197405506
Report Date: 03/25/2021
Date Signed: 03/25/2021 03:25:15 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/20/2021 and conducted by Evaluator Lillian J Casillas
COMPLAINT CONTROL NUMBER: 30-CC-20210120155649
FACILITY NAME:CREATIVE KIDSFACILITY NUMBER:
197405506
ADMINISTRATOR:BRITTLYN WHITEFACILITY TYPE:
850
ADDRESS:1203 N. SEPULVEDA BLVD.TELEPHONE:
(310) 546-6540
CITY:MANHATTAN BEACHSTATE: CAZIP CODE:
90266
CAPACITY:117CENSUS: 82DATE:
03/25/2021
UNANNOUNCEDTIME BEGAN:
03:10 PM
MET WITH:Brittlyn WhiteTIME COMPLETED:
03:20 PM
ALLEGATION(S):
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Personal Rights: Facility is commingling children
INVESTIGATION FINDINGS:
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On 3/25/2021 at 3:10PM, Licensing Program Analyst (LPA) Lillian Casillas conducted an unnannounced televisit with Director, Brittlyn White, for the purpose of concluding the investigation regarding the allegation above. LPA explained the purpose of the inspection. There were 82 children in care with 12 staff.

On 1/28/2021, LPA Casillas conducted an unannounced 10-day complaint tele-investigation with the Director. During this inspection, LPA conducted interviews with the Director and 3 facility staff. LPA also obtained the following documents: children's roster with parents' contact information, children's roster per classroom, staff schedule for the month of 1/2021, and the sign-in/sign-out sheet for 1/28/2021. From 1/29/2021 to 2/17/2021 LPA interviewed an additional 5 staff and 12 parents. On 2/25/2021, LPA also obtained and reviewed surveillance camera footage from 2/12/2021.


[CONTINUE ON PAGE 2]


Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Lillian J CasillasTELEPHONE: (424) 301-3097
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20210120155649
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CREATIVE KIDS
FACILITY NUMBER: 197405506
VISIT DATE: 03/25/2021
NARRATIVE
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PAGE 2

Based on observations, interviews, and record review, the allegation is deemed UNSUBSTANTIATED. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

There are no deficiencies being cited during today’s visit. An exit interview was conducted, and, due to COVID-19, a copy of this report and LIC 9213 Notice of Site Visit were emailed to Director, Brittlyn White, who agreed to reply to the email in lieu of a signature.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Lillian J CasillasTELEPHONE: (424) 301-3097
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2