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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197405836
Report Date: 12/19/2024
Date Signed: 12/19/2024 02:30:09 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/17/2024 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20241017104159
FACILITY NAME:HARBOR-UCLA CHILDREN'S DEVELOPMENT CENTERFACILITY NUMBER:
197405836
ADMINISTRATOR:AMBER BRAVOFACILITY TYPE:
850
ADDRESS:975 WEST CARSON STREETTELEPHONE:
(310) 222-4274
CITY:TORRANCESTATE: CAZIP CODE:
90503
CAPACITY:61CENSUS: 33DATE:
12/19/2024
UNANNOUNCEDTIME BEGAN:
08:59 AM
MET WITH: Amber Bravo- DirectorTIME COMPLETED:
02:26 PM
ALLEGATION(S):
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 Qualifications- Licensee does not ensure staff are qualified
INVESTIGATION FINDINGS:
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On 10/23/2024, Licensing Program Analyst (LPA) Doris Whitmore initiated the complaint investigation and met with the Director Amber Bravo. LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with a total of 24 children and 6 teachers. LPA interviewed the Director, Staff, & one Child. LPA obtained a copy of the Teacher Qualifications, Policy on Incident Reports, Child Supervision Records, Sign in Sheets, Employee Roster, Class Schedule, & School Roster Report.
On 11/20/2024 at 1:07 p.m. Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation and met with the Director Amber Bravo. LPA explained the purpose of the visit to conduct observations, children’s interviews, and staff file review. LPA Whitmore also reviewed one child's file. LPA toured the facility indoors and outdoors and observed 36 children and 4 staff. LPA Whitmore also observed nap time and the staff. LPA Whitmore obtained copies of incident reports.
The Department conducted a full investigation, based on LPA’s observations, record reviews, and interviews which were conducted, the preponderance of evidence standard has been met. Qualifications- licensee does not ensure staff are qualified. Staff#9 Mandated ReporterTraining Certificate was not current
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Doris WhitmoreTELEPHONE: 424-301-3029
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20241017104159
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: HARBOR-UCLA CHILDREN'S DEVELOPMENT CENTER
FACILITY NUMBER: 197405836
VISIT DATE: 12/19/2024
NARRATIVE
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(exp.07/25/24). Therefore, the allegation is deemed substantiated. Deficiency cited. An exit interview was conducted, copy of this report was read, appeal rights along with Notice of Site Visit were provided. Notice of Site Visit is required to be posted for 30 days.
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Doris WhitmoreTELEPHONE: 424-301-3029
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20241017104159
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: HARBOR-UCLA CHILDREN'S DEVELOPMENT CENTER
FACILITY NUMBER: 197405836
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/19/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/19/2024
Section Cited
HSC
1596.8862(3)(a)
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Administration of Child Care Licensing
(3) On and after January 1, 2018,a person who becomes an administrator or employee
of a licensed child day care facility shall complete the mandated reporter training .....
(a)within the first 90 days that he or she
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 Lincensee will ensure thst current mandated reporter training is complete for sll staff and renewed every two years. Licensee provided a copy of the current mandated training certificate.
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is employed at the facility and shall complete renewal mandated reporter.....Based on record review and interview, the license did not comply with the section cited above. Staff#6 did not have current mandated reporter training certificate which poses a potential Health, safety and Personal Rights
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Doris WhitmoreTELEPHONE: 424-301-3029
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3