197405836-12-19-2024-30-CC-KSTS-DCG28R-20241230161040

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197405836
Report Date: 12/19/2024
Date Signed: 12/19/2024 02:35:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/17/2024 and conducted by Evaluator Doris Whitmore

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20241017104159

FACILITY NAME:	HARBOR-UCLA CHILDREN'S DEVELOPMENT CENTER		FACILITY NUMBER:	197405836
ADMINISTRATOR:	AMBER BRAVO		FACILITY TYPE:	850
ADDRESS:	975 WEST CARSON STREET		TELEPHONE:	(310) 222-4274
CITY:	TORRANCE	STATE: CA	ZIP CODE:	90503
CAPACITY:	61	CENSUS: 33	DATE:	12/19/2024
		UNANNOUNCED	TIME BEGAN:	02:31 PM
MET WITH:	Amber Bravo Bravo- Director		TIME COMPLETED:	02:50 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Ratio- Licensee is operationg out of ratio
Personal Rights- Staff does not ensure day care children are treated with respect
Reporting Requirements- Staff did not notify parent of injuries

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 10/23/2024, Licensing Program Analyst (LPA) Doris Whitmore initiated the complaint investigation and met with the Director Amber Bravo. LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with a total of 24 children and 6 teachers. LPA interviewed the Director, Staff, & one Child. LPA obtained a copy of the Teacher Qualifications, Policy on Incident Reports, Child Supervision Records, Sign in Sheets, Employee Roster, Class Schedule, & School Roster Report.
On 11/20/2024 at 1:07 p.m. Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation and met with the Director Amber Bravo. LPA explained the purpose of the visit to conduct observations, children’s interviews, and staff file review. LPA Whitmore also reviewed one child's file. LPA toured the facility indoors and outdoors and observed 36 children and 4 staff. LPA Whitmore also observed nap time and the staff. LPA Whitmore obtained copies of incident reports.
The Department conducted a full investigation, which included staff interviews, interviews with relevant parties and other agencies, as well as a record review which included documentation related to the allegations. LPA did not observe, nor was information provided via interviews that provided sufficient evidence

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Karren Starks	TELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Doris Whitmore	TELEPHONE: 424-301-3029
LICENSING EVALUATOR SIGNATURE:	DATE: 12/19/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 30-CC-20241017104159

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: HARBOR-UCLA CHILDREN'S DEVELOPMENT CENTER	FACILITY NUMBER: 197405836
	VISIT DATE: 12/19/2024

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

to substantiate the allegations of Ratio- Licensee is operating out of ratio, Personal Rights-staff does not ensure day care children are treated with respect, Reporting Requirements- Staff did not notify parent of injuries.

Therefore, the allegations are deemed unsubstantiated. Meaning, although the allegations may have happened or valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted, copy of this report was read, appeal rights along with Notice of Site Visit were provided. Notice of Site Visit is required to be posted for 30 days.

SUPERVISOR'S NAME: Karren Starks	TELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Doris Whitmore	TELEPHONE: 424-301-3029
LICENSING EVALUATOR SIGNATURE:	DATE: 12/19/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 2