197405916-5-18-2023-30-CC-MNEL-CS4UUQ-20230523155353

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197405916
Report Date: 05/18/2023
Date Signed: 05/18/2023 05:12:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2023 and conducted by Evaluator Dalicia Adkins

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20230227115740

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	197405916
ADMINISTRATOR:	DEMI LARA		FACILITY TYPE:	850
ADDRESS:	1520 GREENWOOD AVENUE		TELEPHONE:	(310) 320-4429
CITY:	TORRANCE	STATE: CA	ZIP CODE:	90503
CAPACITY:	70	CENSUS: 37	DATE:	05/18/2023
		UNANNOUNCED	TIME BEGAN:	04:30 PM
MET WITH:	Director Monica Gonzalez		TIME COMPLETED:	05:30 PM

ALLEGATION(S):

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Personal Rights-Teacher handled daycare child in a rough manner
Personal Rights-Child sustained an injury while in care
Reporting Requirements -Facility did not provide an incident report to child’s authorized representatives

INVESTIGATION FINDINGS:

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On 05/18/2023 Licensing Program Analyst (LPA) Dalicia Adkins conducted an unannounced complaint subsequent visit regarding the above-mentioned allegations to deliver the findings. LPA met with director Monica Gonzalez. LPA explained the purpose of the visit. Director guided LPA Adkins on a tour of the facility, LPA observed six staff supervising 37 children.

On 03/03/2023 during initial complaint visit LPA interviewed staff and children. LPA collected a copy of personnel records, incident reports, children’s roster, daily activity schedule and supervision records.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Dalicia Adkins	TELEPHONE: (424) 301-3064
LICENSING EVALUATOR SIGNATURE:	DATE: 05/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20230227115740

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 197405916
	VISIT DATE: 05/18/2023

NARRATIVE

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Based on interviews, observations and record reviews no evidence was revealed to approve or disapprove the allegation(s) of teacher handled daycare child in a rough manner, child sustained an injury while in care and facility did not provide an incident report to child’s authorized representatives. Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegation(s) are found to be unsubstantiated.
This report reviewed with director and copy given. A notice of site visit given and must be posted for 30 days. Appeals rights given and exit interview conducted.

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Dalicia Adkins	TELEPHONE: (424) 301-3064
LICENSING EVALUATOR SIGNATURE:	DATE: 05/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2023

LIC9099 (FAS) - (06/04)

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