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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197407071
Report Date: 08/16/2022
Date Signed: 08/16/2022 09:29:23 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/19/2022 and conducted by Evaluator Adrian Risher
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220519114223
FACILITY NAME:JOURNEY OF FAITHFACILITY NUMBER:
197407071
ADMINISTRATOR:NANCY KIMFACILITY TYPE:
830
ADDRESS:1243 ARTESIA BLVD.TELEPHONE:
(310) 374-0583
CITY:MANHATTAN BEACHSTATE: CAZIP CODE:
90266
CAPACITY:47CENSUS: 20DATE:
08/16/2022
UNANNOUNCEDTIME BEGAN:
09:16 AM
MET WITH:Madelyne Montanchez, Designated DirectorTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Allegation: Classroom operating out of ratio.
INVESTIGATION FINDINGS:
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On 08/16/2022, Licensing Program Analyst (LPA) Adrian Risher conducted an unannounced visit at Journey of Faith located at 1243 Artesia Blvd., Manhattan Beach, CA 90266, for the purpose of delivering the investigation finding for the above-mentioned allegation. Complaint investigations were conducted by Licensing Program Analyst Sabrina Martinez.

LPA Risher met with Designated Director Madelyne Montanchez and discussed the purpose of the visit. LPA conducted a tour of the classrooms and observed 20 children being supervised by 8 staff members.

On 05/25/2022, LPA Sabrina Martinez conducted an initial visit at the facility. LPA Martinez toured the classrooms and observed the facility operating within ratio with 20 children being supervised by 10 staff members.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Adrian RisherTELEPHONE: (424) 301-3050
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20220519114223
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: JOURNEY OF FAITH
FACILITY NUMBER: 197407071
VISIT DATE: 08/16/2022
NARRATIVE
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LPA Martinez also obtained and reviewed the following documents: Child Care Facility Roster, Children Sign In/Sign Out Sheet for the week of 05/16/2022-05/20/2022, Staff Sign In and Sign Out sheet for the week of 05/16/2022-05/20/2022, Journey of Faith School Brochure, Parent Attestation Letter and Testimonials, and Staff Declaration Letters. LPA also conducted verbal interviews with facility staff and parents of children currently enrolled.

Facility staff and parents stated that the facility has designated 4 teachers for Classroom #1 (6 weeks-11 months), 2 teachers for Classroom #2 (11 months-18 months), and 1 teacher for Classroom #3 (18 months-24 months). The facility also has designated floaters to maintain the required teacher to child ratio.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegation classroom operating out of ratio is found to be unsubstantiated. Staff communicate with each other during times when staff may be absent.

An exit interview was conducted and a copy of this report, Appeal Rights, and Notice of Site Visit were provided to Designated Director Madelyne Montanchez.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Adrian RisherTELEPHONE: (424) 301-3050
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2