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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197408073
Report Date: 10/18/2022
Date Signed: 10/18/2022 11:45:30 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/06/2022 and conducted by Evaluator Justeene Tamayo
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20220906120524
FACILITY NAME:LANDERS FAMILY CHILD CAREFACILITY NUMBER:
197408073
ADMINISTRATOR:LANDERS, KARLENEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 618-1333
CITY:LANCASTERSTATE: CAZIP CODE:
93536
CAPACITY:14CENSUS: 4DATE:
10/18/2022
UNANNOUNCEDTIME BEGAN:
11:29 AM
MET WITH:Karlene Landers, LicenseeTIME COMPLETED:
11:50 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation:Personal Rights: Licensee spoke inappropriately to child #1.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/18/22 Licensing Program Analysts (LPAs) Justeene Tamayo and Annelise Villa met with licensee Karlene Landers for the purpose of concluding an investigation concerning the above complaint allegation. Upon arrival LPAs toured the facility and observed 2 infants and 2 preschool children in care. The investigation consisted of interviews with staff, children, and other complaint relevant parties including the review of supportive documentation. LPA interviewed child #1, child #2 and child #3. Children’s disclosures did not corroborate whether licensee nor staff #1 speak to them in an inappropriate manner. Based on the information obtained, the above allegation is deemed unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred.

An exit interview was conducted, and a copy of this report was read and provided to the licensee on this date, along with a copy of her appeal rights.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Justeene TamayoTELEPHONE: 661-202-3796
LICENSING EVALUATOR SIGNATURE:

DATE: 10/18/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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