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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197408812
Report Date: 12/31/2020
Date Signed: 12/31/2020 01:47:02 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/06/2020 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20200806115618
FACILITY NAME:ALEXANDER FAMILY CHILD CAREFACILITY NUMBER:
197408812
ADMINISTRATOR:ALEXANDER, CAROLYNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 532-8298
CITY:GARDENASTATE: CAZIP CODE:
90249
CAPACITY:14CENSUS: 0DATE:
12/31/2020
ANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Carolyn AlexanderTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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1) Uncleared adult resides in the home
2) Licensee handled the child in care in a rough manner
3) Licensee consumes alcohol while caring for children
4) Licensee did not provide food or water to day care children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), V. Wheatley conducted an investigation regarding the above allegations. LPA met with the licensee Carolyn Alexander via Zoom on September 4, 2020 due to Covid-19. On that day, LPA explained the allegations which the licensee denied.

During the investigation, LPA Wheatley interviewed the reporting party, the licensee, LPA Larry Cabral of Children's Residential Program, children enrolled and other witnesses. The reporting party did not take any photographs of the child. The Gardena Police Department were called however the department was uanble to obtain any police reports. The licensee denied allegations. The witnesses did not provide information to substantiate the findings. Based on the investigation, and interviews which were conducted, there is not a preponderance of evidence to substantiate the allegations, therefore the allegations are unsubstantiated. Unsubstantiated: A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegations occurred.
(See page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sharalyn Jenkins-SweetenTELEPHONE: (424) 301-3054
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 12/31/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/31/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20200806115618
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ALEXANDER FAMILY CHILD CARE
FACILITY NUMBER: 197408812
VISIT DATE: 12/31/2020
NARRATIVE
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PAGE 2

Today December 31, 2020, LPA conducted a Televisit via Facetime with licensee at 11am. The day care is closed therefore no children were observed. The licensee was informed of the unsubstantiated findings.

A copy of this report was sent to the licensee via Read-Receipt.
SUPERVISOR'S NAME: Sharalyn Jenkins-SweetenTELEPHONE: (424) 301-3054
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 12/31/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/31/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2