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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197409081
Report Date: 08/24/2021
Date Signed: 08/24/2021 02:41:07 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/07/2021 and conducted by Evaluator Adrian Risher
COMPLAINT CONTROL NUMBER: 30-CC-20210607135738
FACILITY NAME:ROBINSON FAMILY CHILD CAREFACILITY NUMBER:
197409081
ADMINISTRATOR:RHONDA R. ROBINSONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 971-1177
CITY:LOS ANGELESSTATE: CAZIP CODE:
90047
CAPACITY:12CENSUS: 3DATE:
08/24/2021
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Rhonda Robinson LicenseeTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Other: Licensee smokes in the day care home
Personal Rights: Licensee yells at children in care
INVESTIGATION FINDINGS:
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On 08/24/2021 at 1:15pm, Licensing Program Analyst (LPA) Adrian Risher and Lillian Casillas conducted a subsequent complaint visit regarding the above-mentioned allegations. Upon arrival, LPA met with Ida Spears, Assistant. LPA explained the purpose of the inspection. Licensee arrived with 1 child while LPAs were writing up the report. LPA toured the facility and observed 2 infants in care and 1 child.

On 06/10/2021, LPA Risher conducted a 10 day visit. During this inspection, LPA interviewed the Licensee and requested a copy of the facility roster. Licensee stated that a visitor came over while the day-care was closed and lit a cigarette in the home. LPA observed that no children were in care at the time of the inspection.
Licensee stated that her discipline policy is she calls the parents to ask them what they want her to do.

On 07/27/2021, LPA Risher conducted a subsequent visit. LPA interviewed Child 1 during the inspection.

Unsubstantiated
Estimated Days of Completion: 85
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Adrian RisherTELEPHONE: (424) 301-3050
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20210607135738
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ROBINSON FAMILY CHILD CARE
FACILITY NUMBER: 197409081
VISIT DATE: 08/24/2021
NARRATIVE
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LPA interviewed Parents regarding the above allegations. Parents stated that the Licensee places the children on time-out or calls them regarding the child's behavior.
Parents stated that they were not sure if anyone smoked cigarettes. Parents also stated that they did not observe anyone smoking while children are in care.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations are found to be unsubstantiated.

Exit interview was conducted and a copy of the report was provided. Appeal rights were reviewed and provided.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Adrian RisherTELEPHONE: (424) 301-3050
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2