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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197409567
Report Date: 02/26/2020
Date Signed: 02/26/2020 01:00:16 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2020 and conducted by Evaluator Helen Estrella
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20200204140835
FACILITY NAME:CHILDREN OF OUR SAVIOR PRE-SCHOOLFACILITY NUMBER:
197409567
ADMINISTRATOR:CHARSHA, BEVERLYFACILITY TYPE:
850
ADDRESS:6705 W. 77TH STREETTELEPHONE:
(310) 215-3166
CITY:WESTCHESTERSTATE: CAZIP CODE:
90045
CAPACITY:144CENSUS: 98DATE:
02/26/2020
UNANNOUNCEDTIME BEGAN:
11:58 AM
MET WITH:Beverly Charsha - DirectorTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Physical Plant - Staff failed to keep the facility free from pest
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 2/26/2020, Licensing Program Analyst (LPA) Helen Estrella conducted an unannounced complaint inspection to the center to conclude a complaint investigation. Upon arrival, LPA met with Beverly Charsha. There were 98 children present during the inspection. LPA reviewed with the licensee that all adults present obtain criminal record clearance and/or exemption.
This agency has investigated the aforementioned allegation and there is not a preponderance of evidence to support nor deny that staff failed to keep the facility free from pest. Evidence shows that the facility has a pest and property maintenance contract that provides monthly and as needed maintenance for classrooms, entrance area, lobby, restrooms for the facility five (5) days per week. Staff revealed daily maintenance is conducted to ensure best hygienic practices of the facility throughout the day. Therefore, the allegation is deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
A copy of this report, appeal rights, and a Notice of Site Visit were provided. Exit interview conducted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jennie FerreiraTELEPHONE: (424) 301-3073
LICENSING EVALUATOR NAME: Helen EstrellaTELEPHONE: (424) 301-3073
LICENSING EVALUATOR SIGNATURE:

DATE: 02/26/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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