197410269-4-5-2021-30-CC-MNEL-BZZ5PW-20210411200835

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197410269
Report Date: 04/05/2021
Date Signed: 04/05/2021 03:55:02 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2021 and conducted by Evaluator Miriam Cohen

COMPLAINT CONTROL NUMBER: 30-CC-20210312110713

FACILITY NAME:	TAYLOR FAMILY CHILD CARE		FACILITY NUMBER:	197410269
ADMINISTRATOR:	TAYLOR, DIANE		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(310) 518-7502
CITY:	WILMINGTON	STATE: CA	ZIP CODE:	90744
CAPACITY:	12	CENSUS: 1	DATE:	04/05/2021
		UNANNOUNCED	TIME BEGAN:	03:29 PM
MET WITH:	Diane Taylor, Licensee		TIME COMPLETED:	03:55 PM

ALLEGATION(S):

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Multiple times licensee engaged in verbal altercations in the presence of daycare children

INVESTIGATION FINDINGS:

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This report is being delivered electronically per Tele-Visits Procedure for COVID-19.
On 04/05/2021 @ 3:29 PM, Licensing Program Analyst (LPA), Miriam Cohen met with licensee, Diane Taylor, for the purpose of delivering the finding on the above allegation.
Based upon the following observations below, facts revealed that there is not a preponderance of the evidence to support that the licensee committed the allegation mentioned above:
A. Telephone interviews with two parents of children currently enrolled in day care
1) Two parents stated that they have not observed licensee engaged in verbal altercations in the presence of daycare children.
B. Interview with licensee – indicated that there is an ongoing disagreement between her and neighbor concerning physical property such as grass, flowers, etc. but not related to daycare children.
Licensee declared that the neighbor has called the police on several occasions and complaint about her and day care business in retaliation.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Miriam Cohen	TELEPHONE: (424) 301-3058
LICENSING EVALUATOR SIGNATURE:	DATE: 04/05/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/05/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20210312110713

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: TAYLOR FAMILY CHILD CARE	FACILITY NUMBER: 197410269
	VISIT DATE: 04/05/2021

NARRATIVE

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Therefore, the following conclusion has been determined concerning the above allegation: Unsubstantiated
Unsubstantiated - A finding that the complaint is unsubstantiated means that although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview and a copy of this report were provided to Diane Taylor. The licensee was advised that a report will be sent via FAX, which has been reviewed during the tele-visit. Ms. Taylor was further counseled that a reply FAX or read receipt shall be considered an acknowledgement that she is in receipt of this report.

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Miriam Cohen	TELEPHONE: (424) 301-3058
LICENSING EVALUATOR SIGNATURE:	DATE: 04/05/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/05/2021

LIC9099 (FAS) - (06/04)

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