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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197410321
Report Date: 08/02/2019
Date Signed: 08/02/2019 08:56:19 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/06/2019 and conducted by Evaluator Karren Starks
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20190506144317
FACILITY NAME:COLEMAN FAMILY CHILD CAREFACILITY NUMBER:
197410321
ADMINISTRATOR:COLEMAN, KNAKHEAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 290-3737
CITY:LOS ANGELESSTATE: CAZIP CODE:
90008
CAPACITY:12CENSUS: 8DATE:
08/02/2019
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Shontae WinstonTIME COMPLETED:
09:05 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS - Day Care Provider used inappropriate forms of punishment
LACK OF SUPERVISION - Day Care Provider failed to adequately superivse children in care
LICENSE - Day care provider is operating out of ratio and overcapacity
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/02/19, Licensing Program Analyst (LPA) Karren Starks made an unannounced visit for the purpose of concluding a complaint investigation. LPA met with assistant, Shontae Winston who had 8 children in care at the time of visit.

Based on information obtained and interviews conducted the staff does not use inappropriate discipline when the children misbehave. Staff is present and providing supervision when children are in care and the facility is operated within proper ratio and capacity. Therefore the allegations of Personal Rights, Lack of Supervision and License are deemed unsubstantiated, meaning although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

No deficiency cited.

Copy of report and Notice of Site visit issued.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jennie FerreiraTELEPHONE: (424) 301-3067
LICENSING EVALUATOR NAME: Karren StarksTELEPHONE: (424) 301-3069
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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