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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197410439
Report Date: 06/20/2022
Date Signed: 06/20/2022 11:31:37 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2022 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20220513150642
FACILITY NAME:LEAPS AND BOUNDSFACILITY NUMBER:
197410439
ADMINISTRATOR:JESSICA KIEFFERFACILITY TYPE:
830
ADDRESS:2026 E. AVENUE QTELEPHONE:
(661) 272-4611
CITY:PALMDALESTATE: CAZIP CODE:
93550
CAPACITY:18CENSUS: 5DATE:
06/20/2022
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Jessica KiefferTIME COMPLETED:
11:31 AM
ALLEGATION(S):
1
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9
Person Right: Staff inappropriately discipline child in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
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12
13
On 06/20/2022, Licensing Program Analyst Carol Heath conducted an unannounced follow-up complaint investigation at the Leaps and Bounds and met with Director Jessica Kieffer. The purpose of the visit is to deliver the complaint finding for the above allegation. That staff inappropriately discipline child #1 in care. During today's inspection, LPA observed 27 (5 infant and 22 preschool) Day Care Children present ages and 7 Staff.
During the course of the investigation of this complaint, LPA Heath conducted interviews with Director, staff, and Parents. LPA Heath obtained and reviewed the children's files and records, which did not corroborate the information obtained from the Reporter Party interviewed (See LIC 811) Confidential Names List date (5/20/2022).
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that teacher inappropriately disciplined child #1 in care; therefore, the above allegation is unsubstantiated.
No deficiencies were cited.
An exit interview was conducted and a copy of the report was left with Director Jessica Kieffer.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 202-3407
LICENSING EVALUATOR NAME: Carol HeathTELEPHONE: (661) 202-3709
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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