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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197410539
Report Date: 10/03/2022
Date Signed: 10/03/2022 01:23:29 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/06/2022 and conducted by Evaluator Sabrina Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220706094507
FACILITY NAME:SANTA MONICA MONTESSORI SCHOOLFACILITY NUMBER:
197410539
ADMINISTRATOR:CRISMAN, PAMELA J.FACILITY TYPE:
850
ADDRESS:1909 COLORADO AVENUETELEPHONE:
(310) 829-3551
CITY:SANTA MONICASTATE: CAZIP CODE:
90404
CAPACITY:97CENSUS: 39DATE:
10/03/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Pamela Crisman, Center DirectorTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Allegation #1: Staff are not notifying day care children's authorized representatives of COVID positive cases
Allegation #2: Facility is out of ratio
Allegation #3: Staff are not notifying day care children's authorized representatives of incidents
INVESTIGATION FINDINGS:
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On 10/03/2022, Licensing Program Analyst (LPA) Sabrina Martinez arrived at Santa Monica Montessori School located at 1909 Colorado Avenue, Santa Monica, CA 90404, for the purpose of delivering the finding for the above-mentioned allegations. LPA met with Director Pamela Crisman and discussed the purpose of the visit. LPA observed 39 children in care being supervised by 6 staff members.

On 07/06/2022, the Department received a complaint regarding a possible reporting requirement and ratio violation.

07/12/2022, LPA conducted a visit at the facility and conducted interviews with staff and obtained the following documents: Child Care Facility Roster and Staff Declaration. On 09/28/2022, LPA Martinez conducted an interview with day care parents.

On 10/03/2022, LPA conducted a tour of the facility and observed the following staff to child ratio:



Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Sabrina MartinezTELEPHONE: (424) 301-3059
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 30-CC-20220706094507
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SANTA MONICA MONTESSORI SCHOOL
FACILITY NUMBER: 197410539
VISIT DATE: 10/03/2022
NARRATIVE
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Room 2: 2 teachers with 9 children; Room 1: 2 teachers with 9 children; Room 3: 1 teacher with 10 children; Room 5: 1 teacher with 11 children. LPA observed facility operating within the required staff to child ratio.

Interviews with parents and staff revealed that children who show signs and symptoms of COVID-19 are immediately sent home. Children are required to get tested, must be symptom free, and have a negative COVID-19 test prior to returning to the facility. Facility also sends an email notification to parents regarding COVID-19 positive cases. Staff provides written incident reports for injuries and notifies parents via phone call of any major injury. LPA obtained copies of the COVID-19 notification emails that were sent out to families.

Although the allegations staff are not notifying day care children's authorized representatives of COVID-19 positive cases, facility is out of ratio, and staff are not notifying day care children's authorized representatives of incidents may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are found to be unsubstantiated.

An exit interview was conducted and a copy of this report, appeal rights, and Notice of Site Visit were provided to Licensee Pamela Crisman.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Sabrina MartinezTELEPHONE: (424) 301-3059
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/06/2022 and conducted by Evaluator Sabrina Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220706094507

FACILITY NAME:SANTA MONICA MONTESSORI SCHOOLFACILITY NUMBER:
197410539
ADMINISTRATOR:CRISMAN, PAMELA J.FACILITY TYPE:
850
ADDRESS:1909 COLORADO AVENUETELEPHONE:
(310) 829-3551
CITY:SANTA MONICASTATE: CAZIP CODE:
90404
CAPACITY:97CENSUS: 39DATE:
10/03/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Pamela Crisman, Center DirectorTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Facility did not prevent day care children from being in danger
INVESTIGATION FINDINGS:
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On 10/03/2022, Licensing Program Analyst (LPA) Sabrina Martinez arrived at Santa Monica Montessori School located at 1909 Colorado Avenue, Santa Monica, CA 90404, for the purpose of delivering the finding for the above-mentioned allegations. LPA met with Director Pamela Crisman and discussed the purpose of the visit. LPA observed 39 children in care being supervised by 6 staff members.

On 07/06/2022, the Department received a complaint that on 06/30/2022, a homeless man entered the facility through the backdoors of the alley which were not locked. The homeless man came upon a staff who stayed calm and talked the homeless man back out the building.

07/12/2022, LPA conducted a visit at the facility and conducted interviews with staff and obtained the following documents: Child Care Facility Roster and Staff Declaration. Based on the information gathered, it was revealed that on 06/30/2022, staff was sitting in the back office when a homeless person entered the
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Sabrina MartinezTELEPHONE: (424) 301-3059
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 30-CC-20220706094507
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SANTA MONICA MONTESSORI SCHOOL
FACILITY NUMBER: 197410539
VISIT DATE: 10/03/2022
NARRATIVE
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facility and asked for a bible. Staff informed the homeless person that the facility is a school and they don’t have a bible. The homeless person then left the facility and did not have access or enter any of the classrooms. No children were involved in the children. Facility staff reported the incident to the Santa Monica Police Department. Locksmith was called in and automatic door closer and locks were installed.

On 07/12/2022, and 10/03/2022, LPA also inspected the facility and observed that the back door leading to the alley was locked and a “Keep Door Locked” signage was posted. LPA also obtained a written declaration from licensee who stated that the school had Santa Monica Lock and Safe come out and installed automatic closers and a self-locking doorknob. Further, teachers are restricted from entering the back of the building and must come to the front to check in and out.

Based on information obtained throughout the course of the investigation, the allegation that facility did not prevent day care children from being in danger is substantiated which means that the allegation is valid because the preponderance of the evidence standard has been met.

The facility is cited a Type B deficiency today, 10/03/2022. See LIC 9099-D for deficiency page.

An exit interview was conducted and a copy of this report, appeal rights, and Notice of Site Visit were provided to Licensee Pamela Crisman.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Sabrina MartinezTELEPHONE: (424) 301-3059
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 30-CC-20220706094507
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: SANTA MONICA MONTESSORI SCHOOL
FACILITY NUMBER: 197410539
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/03/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/03/2022
Section Cited
CCR
101238(a)
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Buildings and Grounds . The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.

This requirement is not met as evidenced by: On 06/30/2022, a homeless man entered the facility through the backdoors
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Facility to install a dead bolt or additional door lock to ensure the safety of children, employees and visitors.

Licensee will email a photo to LPA Martinez no later than 11/03/2022.
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of the alley which were not locked. The homeless man came upon a staff who stayed calm and talked the homeless man back out the building.

This is a Type B citation and poses a potential risk to the health and safety of children in care.


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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Sabrina MartinezTELEPHONE: (424) 301-3059
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2022
LIC9099 (FAS) - (06/04)
Page: 6 of 6