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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197410716
Report Date: 12/19/2025
Date Signed: 12/19/2025 12:54:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2025 and conducted by Evaluator Ranita Richmond
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20251013113051
FACILITY NAME:WEST LOS ANGELES COLLEGE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
197410716
ADMINISTRATOR:JENNIFER GUEVARAFACILITY TYPE:
850
ADDRESS:9000 OVERLAND AVENUETELEPHONE:
(310) 287-4357
CITY:CULVER CITYSTATE: CAZIP CODE:
90230
CAPACITY:72CENSUS: 20DATE:
12/19/2025
UNANNOUNCEDTIME BEGAN:
08:08 AM
MET WITH:Joanne Grey, DirectorTIME COMPLETED:
12:39 PM
ALLEGATION(S):
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Personal rights- Staff hit daycare child.
INVESTIGATION FINDINGS:
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On 12/19/25 Licensing Program Analyst (LPA) Ranita Richmond arrived at the above named facility for the purpose of delivering findings of a complaint investigation. Upon arrival, LPA met with Director Joanne Grey and discussed the purpose of the visit. LPA toured the facility and observed 20 children and 6 staff members.

During the visit LPA toured the facility, conducted interviews with parents and children, and completed observations.

A full investigation was conducted which included observations, records reviews, and interviews. Based on observations, interviews, and records reviews whch were conducted and recorded, there is not sufficient evidence to indicate that there were personal rights violated. Therefore, the above allegation ais found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20251013113051
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WEST LOS ANGELES COLLEGE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 197410716
VISIT DATE: 12/19/2025
NARRATIVE
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On 10/16/25, Licensing Program Analyst (LPA) Ranita Richmond contacted and interviewed the Reporting Party.

On 10/21/2025, Licensing Program Analyst (LPA) Ranita Richmond completed an initial 10-day complaint investigation. During inspection, the LPA toured the facility, completed observations, obtained pertinent documents, and completed interviews with staff.

Between 10/22/25 and 12/19/25 LPA Richmond contacted parents of children enrolled in the above-named Childcare Center to conduct interviews.

On 12/19/25 LPA Richmond conducted interviews with children enrolled at the above-named Childcare Center.


Per Title 22 Regulations and Health and Safety Codes, no citations were issued.
An exit interview was conducted, a copy of this report was read and provided to Director Joanne Grey.
Notice of Site Visit was provided and required to be posted for 30 days.

page 2 of 2
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2