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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197410742
Report Date: 11/07/2023
Date Signed: 11/07/2023 02:58:30 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2023 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230829100707
FACILITY NAME:HANDS ON FUN PRESCHOOLFACILITY NUMBER:
197410742
ADMINISTRATOR:DAWN SPECIALEFACILITY TYPE:
850
ADDRESS:1511 TORRANCE BLVD.TELEPHONE:
(310) 618-2085
CITY:TORRANCESTATE: CAZIP CODE:
90501
CAPACITY:26CENSUS: 3DATE:
11/07/2023
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:DAWN SPECIALE, DIRECTORTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Allegation: Personal Rights - Staff do not ensure child's pull-up is changed in a timely manner.
INVESTIGATION FINDINGS:
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On 11/7/2023, Licensing Program Analyst (LPA), Loyce Phillips conducted an unannounced visit for the purpose of delivering the findings on the above allegation. LPA was greeted by Director, Dawn Speciale and toured the facility. LPA observed 3 napping preschool children in care.

LPA conducted a full investigation that included interviews and observations. Information obtained from staff interviews revealed children in care are changed about 3-4 times a day. S4 stated the facility had a male substitute teacher that probably did not change pull-ups the day he worked. LPA interviewed parents. P1, P2 and P5 disclosed they have picked up their child from the facility and found their child in a soiled pull-up more than once. Therefore, the allegation that staff did not ensure child's pull-up was changed in a timely manner is deemed substantiated. A Substantiated finding means that the allegation is valid because the preponderance of the evidence standard has been met.

9099-C
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20230829100707
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: HANDS ON FUN PRESCHOOL
FACILITY NUMBER: 197410742
VISIT DATE: 11/07/2023
NARRATIVE
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Deficiency is cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director.

SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20230829100707
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: HANDS ON FUN PRESCHOOL
FACILITY NUMBER: 197410742
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/07/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/17/2023
Section Cited
CCR
101223(a)(3)
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(a) The licensee shall ensure that each child is accorded the following personal rights:(3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited......
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Director will meet with staff to discuss diapering and toileting needs for children. DIrector will submit a written statement regarding the training and submit to LPA by plan of correction date.
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This requirement was not met as evidenced by: Based on interview statements from S4 disclosing the facility had a male substitute and he probably did not change the children pull-ups. Also P1, P2 and P5 disclosed they have picked up their child from the facility in a soiled pull-up more than once, which poses a potential health, safety, or personal rights to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3