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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197411136
Report Date: 12/16/2021
Date Signed: 12/16/2021 09:50:49 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/01/2021 and conducted by Evaluator Lisa Rios
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20211101153049
FACILITY NAME:FUTURE STARS CHILDREN'S ACADEMYFACILITY NUMBER:
197411136
ADMINISTRATOR:SARAH HAWKINSFACILITY TYPE:
830
ADDRESS:2320 PACIFIC COAST HIGHWAYTELEPHONE:
(310) 530-0256
CITY:LOMITASTATE: CAZIP CODE:
90717
CAPACITY:32CENSUS: 13DATE:
12/16/2021
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Sarah HawkinsTIME COMPLETED:
10:00 AM
ALLEGATION(S):
1
2
3
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5
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8
9
Qualifications: Unqualified staff attending to daycare children.
Personal Rights: Daycare children left in soiled diaper for a period of time.
Neglect/Lack of Supervision: Daycare child left crying for a period of time.
Personal Rights: Staff swaddled daycare child.
INVESTIGATION FINDINGS:
1
2
3
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5
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7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Lisa Rios made an unannounced visit to the Future Stars Children's Academy Child Care Center on 12/16/21 for the purpose of concluding the investigation on the above allegations and to deliver the findings. LPA Rios met with Director, Sarah Hawkins and together discussed the investigation details.

Based on the interviews conducted during the investigation process and statements obtained during the investigation process, the allegations cannot be substantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted with the facility administrator. Appeal Rights were issued, and a copy of this report was left at the facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claudia EscobedoTELEPHONE: (424) 301-3044
LICENSING EVALUATOR NAME: Lisa RiosTELEPHONE: (424) 301-3072
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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