197411654-9-21-2023-30-CC-MNEL-CVWR6Z-20230922124532

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197411654
Report Date: 09/21/2023
Date Signed: 09/21/2023 12:10:30 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2023 and conducted by Evaluator Dalicia Adkins

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20230811122545

FACILITY NAME:	BENTON FAMILY CHILD CARE		FACILITY NUMBER:	197411654
ADMINISTRATOR:	BENTON, SUSANA BEN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(310) 737-1757
CITY:	CULVER CITY	STATE: CA	ZIP CODE:	90230
CAPACITY:	14	CENSUS: 5	DATE:	09/21/2023
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Licensee Susana Benton		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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Personal Rights- Licensee yells at children in care
Personal Rights- Licensee does not meet daycare children's diapering needs

INVESTIGATION FINDINGS:

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On 9/21/23 Licensing Program Analyst (LPA) Dalicia Adkins conducted a subsequent complaint visit and met with licensee, Susana Benton. LPA explained the purpose of the visit, LPA was guided on a tour of the home. LPA Adkins observed licensee and childcare assistant supervising five children.

On 8/17/23 LPA Adkins conducted the initial complaint investigation visit. LPA Adkins interviewed licensee and childcare assistant. LPA collected and reviewed the children’s roster.

The purpose of today’s visit 9/21/23 is to deliver findings of the above-mentioned allegations.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Dalicia Adkins	TELEPHONE: (424) 301-3064
LICENSING EVALUATOR SIGNATURE:	DATE: 09/21/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/21/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20230811122545

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BENTON FAMILY CHILD CARE	FACILITY NUMBER: 197411654
	VISIT DATE: 09/21/2023

NARRATIVE

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During pertinent interviews no information regarding the allegations referencing licensee yells at children or licensee does not meet daycare diapering needs disclosed. Based on information collected and observations, interviews, and supportive records no information revealed to approve or disapprove a violation occurred. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above allegations did or did not occur, therefore the allegations as mentioned are unsubstantiated.

No citations given during today’s visit, 9/21/23. This report reviewed with licensee and copy given. Notice of site visit given and must be posted for 30 days. Exit interview conducted.

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Dalicia Adkins	TELEPHONE: (424) 301-3064
LICENSING EVALUATOR SIGNATURE:	DATE: 09/21/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/21/2023

LIC9099 (FAS) - (06/04)

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