197411817-9-19-2023-30-CC-MNEL-CW2NSR-20230926104334

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197411817
Report Date: 09/19/2023
Date Signed: 09/19/2023 11:34:16 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2023 and conducted by Evaluator Miriam Cohen

COMPLAINT CONTROL NUMBER: 30-CC-20230630094359

FACILITY NAME:	ESTEVA FAMILY CHILD CARE		FACILITY NUMBER:	197411817
ADMINISTRATOR:	ESTEVA, ZIBA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(310) 548-6729
CITY:	RANCHO PALOS VERDES	STATE: CA	ZIP CODE:	90275
CAPACITY:	14	CENSUS: 7	DATE:	09/19/2023
		UNANNOUNCED	TIME BEGAN:	10:45 AM
MET WITH:	Ziba Esteva, Licensee		TIME COMPLETED:	11:53 AM

ALLEGATION(S):

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Staff are not preventing children from engaging in physical altercations.

INVESTIGATION FINDINGS:

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On 09/19/2023 @ 10:45 AM, Licensing Program Analyst (LPA), Miriam Cohen met with the licensee, Ziba Esteva, for the purpose of delivering the finding concerning the above allegation. LPA observed licensee and staff member caring for seven children. Based upon the following observations below, facts revealed that, there is not a preponderance of the evidence to support that the licensee committed the allegations:
1) Interviews with several parents of children currently enrolled in the day care;
2) Doctor’s note regarding licensee visit; 3) Written documentation from licensee and staff member;
4) consultation with management. Therefore, the following conclusion has been determined concerning the above allegation: Unsubstantiated - A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted with the above items discussed with Ms. Esteva
A copy of this report was provided to the licensee.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Miriam Cohen	TELEPHONE: (424) 301-3058
LICENSING EVALUATOR SIGNATURE:	DATE: 09/19/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20230630094359

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ESTEVA FAMILY CHILD CARE	FACILITY NUMBER: 197411817
	VISIT DATE: 09/19/2023

NARRATIVE

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On 07/06/2023 @ 9:35 AM, Licensing Program Analyst (LPA) Miriam Cohen conducted an unannounced complaint visit for the purpose of notifying the licensee concerning the above-mentioned allegation and to perform an investigation. Upon arrival, LPA Cohen observed two adults providing care for five children. LPA Cohen met with licensee, Ziba Esteva.
LPA acquired the following documentation:
*Children Roster
*Emergency ID of parent contact information
*Written declaration from licensee and one assistant.
*After Doctor Visit Summary
LPA interviewed and obtained written declaration from staff members including licensee; however, further witnesses and documentation will be needed to conclude the investigation. An exit interview was conducted with the above items discussed with licensee. A copy of this report was provided to Ziba Esteva.

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Miriam Cohen	TELEPHONE: (424) 301-3058
LICENSING EVALUATOR SIGNATURE:	DATE: 09/19/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2023

LIC9099 (FAS) - (06/04)

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