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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413515
Report Date: 08/26/2024
Date Signed: 08/26/2024 11:28:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2024 and conducted by Evaluator Lilia Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240801145617
FACILITY NAME:GARDENA EARLY EDUCATION CENTERFACILITY NUMBER:
197413515
ADMINISTRATOR:CHILDRESS, CANDIEFACILITY TYPE:
850
ADDRESS:1350 WEST 177TH STREETTELEPHONE:
(310) 354-5091
CITY:GARDENASTATE: CAZIP CODE:
90248
CAPACITY:168CENSUS: 68DATE:
08/26/2024
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Desilisa Mitchell, Principal TIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Facility is operating out of ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lilia Hernandez conducted an unannounced complaint inspection to the above facility on 08/26/2024. LPA arrived at the facility at 8:50AM and met with Tanya Williams, Head Teacher, who guided LPA on tour of the facility. LPA was later met by Desilisa Mitchell, Principal, who completed the tour of the facility with LPA. There were 68 children, and 24 staff upon arrival.

The purpose of the visit is to deliver findings for the above allegation.

During the investigation conducted by the LPA, interviews were conducted, and records were reviewed. LPA also obtained copies of the facility roster and other pertinent information and documents.

Details provided by the reporting party indicates that the facility is operating out of ratio.
---Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Rita RamosTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Lilia HernandezTELEPHONE: 424-301-3071
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240801145617
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GARDENA EARLY EDUCATION CENTER
FACILITY NUMBER: 197413515
VISIT DATE: 08/26/2024
NARRATIVE
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Per Principal, at no time has the facility operated out of ratio. The facility has more staff than children enrolled and both teachers and aides always have coverage for breaks and lunches. Principal disclose that breaks and lunches are monitored to ensure that all teachers and aides needed to meet the overall ratio are immediately available at the center.

During staff interviews, no disclosures were made to support the allegation above. Staff #4 disclosed that teachers support one another with breaks, and aides support one another with breaks. Staff #4 also stated that they have not observed the facility operating out of ratio. In cases of emergency, teachers, aides and principal are always available.

During parent interviews, no disclosures were made to support the allegation above. Parents are happy with the services they have received at the center. Parent # 3 stated that they are often referring other parents to enroll their child at the center because of all the great experiences Parent #3 has had at the center.

LPA conducted an initial visit to the facility on 08/06/2024 and observed the facility within ratio. On 08/15/2024, during a subsequent visit, LPA observed the facility to be within ratio. During today’s visit, LPA observed the facility to be operating within ratio.

Based on the investigation conducted by the LPA, it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and report was reviewed with Desilisa Mitchell, Principal.
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SUPERVISOR'S NAME: Rita RamosTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Lilia HernandezTELEPHONE: 424-301-3071
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2