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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413609
Report Date: 05/18/2021
Date Signed: 05/18/2021 03:39:25 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2021 and conducted by Evaluator Margarit Sislyan
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20210514173122
FACILITY NAME:BUSY LITTLE FINGERS EARLY EDUCATION CENTERFACILITY NUMBER:
197413609
ADMINISTRATOR:EMILIA LARAFACILITY TYPE:
830
ADDRESS:7556 HESPERIA AVENUETELEPHONE:
(818) 345-1737
CITY:RESEDASTATE: CAZIP CODE:
91335
CAPACITY:20CENSUS: 4DATE:
05/18/2021
UNANNOUNCEDTIME BEGAN:
02:08 PM
MET WITH:Emilia LaraTIME COMPLETED:
02:43 PM
ALLEGATION(S):
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Personal Rights - Infant sleeping in high chair.
INVESTIGATION FINDINGS:
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Margarit Sislyan, Licensing Program Analyst (LPA) conducted a tele-visit via Face-Time on 5/18/21 at 2:08 PM to investigate the above allegation.

LPA met via Face-Time to Licensee, Emilia Lara. Licensee gave a tele – tour through the facility.
LPA observed 4 infants were present at the facility. One of the infants’ room were not used due to law enrollment. During the tele-tour LPA observed that one infant was sleeping on the high-chair.

Based on LPA’s observation and preponderance of evidence the above allegation is substantiated, means that the allegation is valid because the preponderance of the evidence standard has been met.
Facility was cited Type A deficiency. See complaint investigation report LIC9099 D.

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Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mary RuizTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Margarit SislyanTELEPHONE: (424) 430-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 30-CC-20210514173122
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BUSY LITTLE FINGERS EARLY EDUCATION CENTER
FACILITY NUMBER: 197413609
VISIT DATE: 05/18/2021
NARRATIVE
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Upon receipt of this report, the report must be posted along with the notice of the site visit for 30 days for parents to view. Director/licensee must inform the parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months via form LIC9224 Acknowledge of receipt of licensing report.

Licensee has been advised that an email shall be sent with the report attached, which has been reviewed during the Tele-Visit and a read receipt via email shall be considered an acknowledgement that they are in receipt of this form.

An exit interview was conducted with the director/licensee.



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SUPERVISOR'S NAME: Mary RuizTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Margarit SislyanTELEPHONE: (424) 430-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 30-CC-20210514173122
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BUSY LITTLE FINGERS EARLY EDUCATION CENTER
FACILITY NUMBER: 197413609
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/18/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/18/2021
Section Cited
CCR
101223(a)(2)
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Personal Rights: The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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Licensee shall prvide:
A crib or portable-crib meeting United States Consumer Product Safety Commission safety standards shall be provided for each infant who is unable to climb out of a crib.
Floor mats or cots that meet the requirements of Section 101239.1(b) shall be
provided for all infants who have the ability to
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This requirement is not met as evidenced by:
During the tele-visit via Face-Time LPA observed that an infant was sleeping on the high-chair.
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climb out of a crib.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Mary RuizTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Margarit SislyanTELEPHONE: (424) 430-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2021
LIC9099 (FAS) - (06/04)
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