197413718-8-31-2021-54-CC-KCHS-C6PN69-20210909101046

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197413718
Report Date: 08/16/2021
Date Signed: 08/31/2021 02:56:48 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2021 and conducted by Evaluator Alicia Bailey

COMPLAINT CONTROL NUMBER: 54-CC-20210602131336

FACILITY NAME:	WONDERLAND ANGELS EARLY LEARNING CENTER		FACILITY NUMBER:	197413718
ADMINISTRATOR:	ANGELA WASHINGTON		FACILITY TYPE:	850
ADDRESS:	15208 S. AVALON BOULEVARD		TELEPHONE:	(310) 327-6333
CITY:	COMPTON	STATE: CA	ZIP CODE:	90220
CAPACITY:	155	CENSUS: 58	DATE:	08/16/2021
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Angela Washington-Director		TIME COMPLETED:	04:20 PM

ALLEGATION(S):

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Personal Rights - Facility staff handled day care child in a rough manner

INVESTIGATION FINDINGS:

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A Complaint investigation was conducted by Licensing Program Analyst (LPA), Alicia Bailey on August 16,2021 for the purpose of investigating the above allegations. LPA Bailey met with Director Angela Washington on this day.The census for the facility during today’s inspection staff 11 to 58 children ratio was met.

During the course of this investigation, LPA collect children roster, and other pertinent documentation interviews were conducted with director, assistant director, staff, parents and children.

The complaint alleges that staff#1 was observed to be handling child#1 in a rough manner. The director and staff member denied the allegation and made no disclosure. The director stated that the complainant approached her regarding the interaction between child#1 and staff#1. The director stated she went to staff#1 to ask about the alleged interaction. LPA was able to interview the RP.

cont. 1of 2 pg

Unsubstantiated

Estimated Days of Completion: 80

SUPERVISOR'S NAME: Karen Chambers	TELEPHONE: (323) 980-4934
LICENSING EVALUATOR NAME: Alicia Bailey	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 08/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20210602131336

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: WONDERLAND ANGELS EARLY LEARNING CENTER	FACILITY NUMBER: 197413718
	VISIT DATE: 08/16/2021

NARRATIVE

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During the first inspection LPA interview Director no other staff was at the facility due to school graduation. During the second inspection LPA interview Staff #1, assistant director and staff # 2. During the third inspection LPA attempted to interview child#2 that was involved in the incident child # 2 was unable to answer qualifying questions.

During an interview staff#1 stated that the complainant only observed a part of the interaction without the full context. staff#1 stated that child#1 was removed from the first seat due to a child # 2 was seated in that chair and playing with set of toys given to child # 2 by staff #1 prior to child # 1 entering the classroom. Due to covid-19 policy each child is given an individual set of toys during playtime that has been disinfected by staff. Staff #1 guide child # 1 by the arm over to the opposite side of the table to a chair no child was previously seated and give child # 1 clean set of toys to play with. RP heard the child #1 crying and begin yelling in the doorway of the classroom. Staff #1 stated she guide child#1 over to the opposite side of the table when child # 1 not comply when verbally asked. The assistant Director stated that the RP of child#1 was calmed down and spoken to with try to clear up any misunderstanding. child#1 no longer attends the facility, an attempted interview with child#1 was conducted via telephone but child #1 was unable to answer qualifying questions.

It is possible that staff #1 did not handle the child in a rough manner, and was just taking the proper action to protect the other children, staff of covid-19 outbreak at the facility. However it is also possible that the manner in which this action was taken was done in a rough manner like the complaint alleges. Regarding this allegation that facility staff handled day care child in a rough manner, there was not a preponderance of evidence to prove the alleged violation did or did not occur.

Based on the evidence obtained during the investigation through interviews with staff, parents and children, observation, and record review, the evidence does not support the above allegation. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

SUPERVISOR'S NAME: Karen Chambers	TELEPHONE: (323) 980-4934
LICENSING EVALUATOR NAME: Alicia Bailey	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 08/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2021

LIC9099 (FAS) - (06/04)

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