197413773-8-22-2023-58-CC-RRAS-CWW2KD-20231023172741

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197413773
Report Date: 08/22/2023
Date Signed: 08/22/2023 02:20:08 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2023 and conducted by Evaluator Lilia Hernandez

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20230815143559

FACILITY NAME:	ABC LITTLE SCHOOL WEST HOLLYWOOD, LLC		FACILITY NUMBER:	197413773
ADMINISTRATOR:	LANDA, ROZA		FACILITY TYPE:	850
ADDRESS:	927 NORTH FAIRFAX AVENUE		TELEPHONE:	(323) 654-9920
CITY:	WEST HOLLYWOOD	STATE: CA	ZIP CODE:	90046
CAPACITY:	40	CENSUS: 14	DATE:	08/22/2023
		UNANNOUNCED	TIME BEGAN:	09:10 AM
MET WITH:	Margaret Grandeldt, Co-Director		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff yelled at daycare child.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Lilia Hernandez conducted an unannounced complaint inspection on 08/22/23 to investigate the above allegation. LPA arrived at the facility at 09:10 AM and met with Margaret Grandeldt, Co-Director, who guided LPA on tour of the facility. There were 14 children and 2 staff present upon arrival.

During the investigation LPA obtained a copy of children’s roster, took pictures, conducted interviews and other pertinent information.

Information provided by the reporting party indicates that on 08/3/2023, S1 yelled at a daycare child in the outdoor play area.

Co-Director disclosed that they heard the incident and S1 was terminated on 8/4/2023.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Rita Ramos	TELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Lilia Hernandez	TELEPHONE: 424-301-3071
LICENSING EVALUATOR SIGNATURE:	DATE: 08/22/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 58-CC-20230815143559

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ABC LITTLE SCHOOL WEST HOLLYWOOD, LLC	FACILITY NUMBER: 197413773
	VISIT DATE: 08/22/2023

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Per Co-Director, S1 admitted to the incident and stated to Co-Director that they made a mistake while trying to stop C1 from hitting C2.

While interviewing staff, S2 disclosed that they heard staff yell don’t do that and asked S1 What happened? S1 said one child, he pulled some boys hair.

Based on the investigation conducted by the Department which includes interviews, record reviews, and other pertinent information, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 101223(a)(3) Personal Rights is being cited on the attached LIC9099D.

The Notice of Site Visit was given and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Exit interview was conducted and report was reviewed with Maggie Grandeldt, Co-Director.

SUPERVISOR'S NAME: Rita Ramos	TELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Lilia Hernandez	TELEPHONE: 424-301-3071
LICENSING EVALUATOR SIGNATURE:	DATE: 08/22/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 58-CC-20230815143559

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ABC LITTLE SCHOOL WEST HOLLYWOOD, LLC	FACILITY NUMBER: 197413773
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/22/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 09/01/2023 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment...or other actions of a punitive nature including but not limited to: interference...aids to physical functioning.	1 2 3 4 5 6 7	Per Co-Director, on 8/4/2023, S1 was terminated as a plan of correction. Co-Director will review personal rights with staff in a meeting. Meeting agenda and attendance signatures will be emailed to LPA by the POC due date.
	8 9 10 11 12 13 14	This requirement is not met as evidenced by: Based on interviews conducted, on 08/22/23, S1 yelled at C1 in the playard which poses a potential Health or Safety, or Personal Rights risk to persons in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Rita Ramos	TELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Lilia Hernandez	TELEPHONE: 424-301-3071
LICENSING EVALUATOR SIGNATURE:	DATE: 08/22/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2023

LIC9099 (FAS) - (06/04)

Page: 3 of 4