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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413786
Report Date: 01/25/2023
Date Signed: 01/25/2023 01:46:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/10/2022 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20221110163542
FACILITY NAME:JIMENEZ FAMILY CHILD CAREFACILITY NUMBER:
197413786
ADMINISTRATOR:FIDENCIA & CHRIS JIMENEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(424) 675-4285
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:14CENSUS: 9DATE:
01/25/2023
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:FIDENCIA JIMENEZTIME COMPLETED:
02:10 PM
ALLEGATION(S):
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Allegation: Personal Rights - Staff handles children in a rough manner.
INVESTIGATION FINDINGS:
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On 1/25/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegation. LPA was greeted by Licensee, Fidencia Jimenez and toured the facility. LPA observed 8 children and 1 infant in care.

On 11/15/2022, during initial visit, LPA toured the facility, obtained a copy of the facility roster, documented observations, interviewed staff and children.

During this investigation, LPA documented observations, obtained documents, conducted interviews with children, staff and parents. The children in care disclosed they do not get in trouble and enjoy attending the facility. Children also disclosed, the staff do not yell or talk loud to them. Staff that were interview disclosed they do not use physical discipline or handle children in a rough manner. The parents that were interviewed disclosed they were satisfied with the level of care provided at the facility and their children do not express any issues or concerns.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Peter FloresTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 01/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20221110163542
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: JIMENEZ FAMILY CHILD CARE
FACILITY NUMBER: 197413786
VISIT DATE: 01/25/2023
NARRATIVE
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Based on the evidence obtained, interviews conducted and observations, the allegation of staff handles children in a rough manner is deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Licensee, Fidencia Jimenez.

SUPERVISOR'S NAME: Peter FloresTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 01/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2