<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413799
Report Date: 08/13/2025
Date Signed: 08/13/2025 11:58:18 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/05/2025 and conducted by Evaluator Tatiana Bickham
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20250805094429
FACILITY NAME:CASTLE OAKS CHILDREN'S CENTERFACILITY NUMBER:
197413799
ADMINISTRATOR:MARIA R. GRANADOSFACILITY TYPE:
830
ADDRESS:6733 CORBIN AVENUETELEPHONE:
(818) 881-7333
CITY:CANOGA PARKSTATE: CAZIP CODE:
91306
CAPACITY:30CENSUS: 6DATE:
08/13/2025
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Forcila Funiestas, DirectorTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee did not ensure that the person who brings the child to, and removes the child from, the center signs the child in and out
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Tatiana Bickham conducted an unannounced complaint inspection on 08/13/2025 at 11:45 AM. LPA met with Director Forcila Funiestas to discuss the above allegation. At the time of arrival LPA observed 6 infants in care with 2 staff.

During today's inspection LPA Bickham toured the facility, interviewed the director, and reviewed sign in and sign out sheets for the last 2 months. LPA also collected the children's roster.

Per Reporting Party, Licensee did not ensure that the person who brings the child to, and removes the child from, the center signs the child in and out.

During interview with the Director, the Director stated the center uses an application called Brightwheel for the parent/guardian to sign children in and out. Per Director, there is a QR code that the parent scans in the
Page 1.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 58-CC-20250805094429
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CASTLE OAKS CHILDREN'S CENTER
FACILITY NUMBER: 197413799
VISIT DATE: 08/13/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
application that will allow them to sign the child in and out. The QR codes are located at the front gate and by the classrooms. Per Director if the parent/guardian forgets to sign the child in or out the teacher or the Director will sign them in or out.

LPA reviewed sign in and out sheets for the last 2 months from June 1 - August 13,2025, LPA observed multiple parent/guardian signatures missing. LPA observed staff signing children in and out. LPA informed the Director the staff cannot sign the children in or out, it has to be the person dropping off or picking up the child.

Based on the LPAs observations, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated.  California Code of Regulations, Title 22 (code) is being cited on the attached LIC 9099D.

Exit interview conducted with Director Forcila Funiestas. A copy of this report and appeal rights were provided.

A "Notice of Site Visit" and copy of the report was issued. Notice of Site Visit must remain posted for 30 days. Failure to do so will result in a $100.00 civil penalty.

Page 2.
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 58-CC-20250805094429
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: CASTLE OAKS CHILDREN'S CENTER
FACILITY NUMBER: 197413799
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/13/2025
Section Cited
CCR
101229.1(b)
1
2
3
4
5
6
7
(b) The person who brings the child to, and removes the child from, the center shall sign the child in/out.
1
2
3
4
5
6
7
The director shall enforce this requirement by reminding staff and parents/guardians to sign in/out the children daily. Director will inform staff they can not sign children in and out.
8
9
10
11
12
13
14
This requirement was not met as evidenced by: LPA observation of time sheets from 6/1-8/13/25 with multiple parent/guardian signatures missing. This poses an potential healthy and safety risk to children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3