197414190-1-30-2020-30-CC-SJSN-BNZ2UR-20200424174240

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197414190
Report Date: 01/30/2020
Date Signed: 01/30/2020 06:13:23 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/27/2020 and conducted by Evaluator Veronica Wheatley

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20200127083655

FACILITY NAME:	NORTH TORRANCE INFANT CARE CENTER		FACILITY NUMBER:	197414190
ADMINISTRATOR:	SANDY MORALES		FACILITY TYPE:	830
ADDRESS:	2806 W. 182ND STREET		TELEPHONE:	(310) 323-6995
CITY:	TORRANCE	STATE: CA	ZIP CODE:	90504
CAPACITY:	32	CENSUS: 29	DATE:	01/30/2020
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Sandy Morales		TIME COMPLETED:	06:00 PM

ALLEGATION(S):

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Facility staff are not ensuring infants bottles are appropriately labeled
Facility staff are not providing a safe/sanitary environment for infants in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), V. Wheatley conducted an inspection regarding the above allegations and met with the director Sandy Morales at 1:30PM. LPA inspected the facility and observed the staff supervising within ratios.

LPA toured the facility and observed 29 infants on the premises. The children were supervised within proper ratios. LPA interviewed the director, and two staff members. LPA Martha Vasquez interviewed two teachers in Spanish by telephone.

LPA observed one staff member changing more than one infant diaper. During the changing of the diaper LPA observed that the staff member did not disinfect the changing pad used to change the children's diapers. LPA also inspected the refrigerator and observed bottles without children names. See LIC 9099 (D) for deficiencies.

Exit interview. A copy of report was provided to the director and appeal rights.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Sharalyn Jenkins-Sweeten	TELEPHONE: (424) 301-3054
LICENSING EVALUATOR NAME: Veronica Wheatley	TELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:	DATE: 01/30/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20200127083655

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: NORTH TORRANCE INFANT CARE CENTER	FACILITY NUMBER: 197414190
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 01/30/2020

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 02/03/2020 Section Cited CCR 101428(d)(7)	1 2 3 4 5 6 7	Infant Care Personal Services - The changing table and changing pads shall be disinfected after each use even when disposal covers are used. LPA Wheatley observed a Teacher's Assistant, Staff #5 changing an infant's diaper. LPA did not observe the staff member disinfect the changing table after changing a child's diaper.	1 2 3 4 5 6 7	The director will ensure that the staff are disinfecting all changing tables after each use when changing each infant / child's diaper. The director will submit a plan of correction to the department by February 3, 2020.
Type B 02/03/2020 Section Cited CCR 101427(j)	1 2 3 4 5 6 7	Infant Care Food Service -Bottles, dishes and containers of food brought by the infant's authorized representative shall be labeled with the infant's name and the current date. LPA Wheatley observed bottles in the refrigerator in the infant room which were not labeled with the child's names.	1 2 3 4 5 6 7	The director will ensure that the infants / child's bottles, dishes, and containers brought from home are labled by the child's authorized representative. The director will submit a plan of correction to the department by February 3, 2020.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Sharalyn Jenkins-Sweeten	TELEPHONE: (424) 301-3054
LICENSING EVALUATOR NAME: Veronica Wheatley	TELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:	DATE: 01/30/2020

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2020

LIC9099 (FAS) - (06/04)

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