197414261-1-23-2025-12-CC-LKIG-DEYU3S-20250321151358

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197414261
Report Date: 01/23/2025
Date Signed: 01/23/2025 03:03:15 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/08/2025 and conducted by Evaluator Isabel Ortega

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20250108090521

FACILITY NAME:	BENAVIDEZ FAMILY CHILD CARE		FACILITY NUMBER:	197414261
ADMINISTRATOR:	BENAVIDEZ, MARIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 899-8658
CITY:	PACOIMA	STATE: CA	ZIP CODE:	91331
CAPACITY:	14	CENSUS: 5	DATE:	01/23/2025
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Maria Benavidez, Licensee		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

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Adult in the home handled day care child in a rough manner

INVESTIGATION FINDINGS:

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On 1/23//2025 Licensing Program Analyst (LPA) Isabel Ortega conducted an unannounced subsequent complaint inspection to deliver findings on the above allegation. LPA met with Licensee and toured the facility. Upon arrival LPA observed 5 children in care and 2 Staff providing care and supervision.

During the course of the investigation, LPA conducted interviews with children, Staff and parents. LPA completed observations and gathered documents relevant to the complaint allegation. Based on interviews conducted, the allegation an adult in the home handled day care child in a rough manner is Unsubstantiated. Based on the disclosures at the time of incident, confidential interviews conducted by LPA, and observations there were no evidence A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred. No deficiency was cited for this investigation.
An exit interview was conducted, a copy of this report, appeal rights and a notice of site visit were provided to Licensee.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Lady King	TELEPHONE: (310) 568-1824
LICENSING EVALUATOR NAME: Isabel Ortega	TELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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