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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197414908
Report Date: 10/02/2019
Date Signed: 10/03/2019 01:51:02 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2019 and conducted by Evaluator Jillinda Chandler
COMPLAINT CONTROL NUMBER: 30-CC-20190514154347
FACILITY NAME:LEARNING GARDEN PRESCHOOL THEFACILITY NUMBER:
197414908
ADMINISTRATOR:NOURAYI-AGANGE, FATEMEH Z.FACILITY TYPE:
830
ADDRESS:2165 W. 236TH STREETTELEPHONE:
(310) 326-1361
CITY:TORRANCESTATE: CAZIP CODE:
90501
CAPACITY:20CENSUS: 15DATE:
10/02/2019
UNANNOUNCEDTIME BEGAN:
01:59 PM
MET WITH:directorTIME COMPLETED:
04:25 PM
ALLEGATION(S):
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1. Personal Rights: Staff allowed infants to sleep in their car seat

INVESTIGATION FINDINGS:
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******This is an amended version of a report that was created on 9/27/2019. The report is being amended to remove and change the findings of allegation #2 to unsubstantiated This report supersedes previous report*******

On10/2/2019 LPA Chandler made an unannounced visit to the Learning Garden Infant center for the purpose of delivering findings for the above allegations.

Statements from witness disclosed that children are occasionally allowed to temporarily sleep in their car seat for short periods of time.
LPA has evaluated and weighed all of the evidence provided. Based on the interviews and observations there is a preponderance of the evidence, therefore the allegations are substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jennie FerreiraTELEPHONE: (424) 301-3067
LICENSING EVALUATOR NAME: Jillinda ChandlerTELEPHONE: (424) 301-3068
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2019 and conducted by Evaluator Jillinda Chandler
COMPLAINT CONTROL NUMBER: 30-CC-20190514154347

FACILITY NAME:LEARNING GARDEN PRESCHOOL THEFACILITY NUMBER:
197414908
ADMINISTRATOR:NOURAYI-AGANGE, FATEMEH Z.FACILITY TYPE:
830
ADDRESS:2165 W. 236TH STREETTELEPHONE:
(310) 326-1361
CITY:TORRANCESTATE: CAZIP CODE:
90501
CAPACITY:20CENSUS: 15DATE:
10/02/2019
UNANNOUNCEDTIME BEGAN:
01:59 PM
MET WITH:directorTIME COMPLETED:
04:25 PM
ALLEGATION(S):
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9
#2 food services - Staff failed to ensure the milk was at a safe temperature
INVESTIGATION FINDINGS:
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*****This is an amended version of a report created on 9/27/2019 and supersedes the previous report****

Statements from witness and LPA observation during a visit on 5/22/19 disclosed that microwave heating was used to heat infant's bottles, such heating does not follow the directions for preparing/heating formula and can result in serious burns according to the label. This violates Title 22 regulation and poses an immediate risk to children in care.

Based on the above there is probable cause to conclude that the incident possibly could have happened, however there was not enough evidence to support the allegation. Therefore the allegation was found to be unsubstantiated. A finding that the complaint is “unsubstantiated” means that although the allegation could have happened or could (possibly) be valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.”
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jennie FerreiraTELEPHONE: (424) 301-3067
LICENSING EVALUATOR NAME: Jillinda ChandlerTELEPHONE: (424) 301-3068
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 30-CC-20190514154347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LEARNING GARDEN PRESCHOOL THE
FACILITY NUMBER: 197414908
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/02/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/02/2019
Section Cited
CCR
101223(a)(2)
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights:
(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidence by:
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Staff shall immediately remove children from carseats when transportation in not being provided. Staff shall assist children/infants during the calming period by holding them or laying them in the proper position and providing a calming inviornment until they have fallen asleep. This plan must be immediately implemented. No child shall be
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witness statements disclosed that children are allowed to temporatrily sleep in their car seats during a calming period until they fall asleep or wake up. This is an immediate risk to children in care. A type "A" citation is issued
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allowed to use carseats or any other sitting equipment while sleeping. Parents shall recieve a copy of todays report and a completed LIC.9224 shall be placed in each child file. LIC. 9224 was provided
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jennie FerreiraTELEPHONE: (424) 301-3067
LICENSING EVALUATOR NAME: Jillinda ChandlerTELEPHONE: (424) 301-3068
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 30-CC-20190514154347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LEARNING GARDEN PRESCHOOL THE
FACILITY NUMBER: 197414908
VISIT DATE: 10/02/2019
NARRATIVE
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The licensee was advised that the Notice of Site Visit must be posted at the entrance of the facility for a period of 30 days. If facility was cited type A violations or complaint is found to be substantiated or unsubstantiated, a copy of the licensing report (LIC809 or LIC9099) must also be posted for 30 days. If these requirements are not met, civil penalties in the amount of $100 per violation will be assessed. Licensee must inform the parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months via form LIC-9224 Acknowledgement of Receipt of Licensing Reports.

Signed copies of the LIC - 9224 shall be mailed or faxed to LPA no later that 10/1/2019.

An exit interview was conducted, a copy of this report was provided along with the appeal rights.

SUPERVISOR'S NAME: Jennie FerreiraTELEPHONE: (424) 301-3067
LICENSING EVALUATOR NAME: Jillinda ChandlerTELEPHONE: (424) 301-3068
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2019
LIC9099 (FAS) - (06/04)
Page: 4 of 4