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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197415094
Report Date: 02/07/2023
Date Signed: 02/08/2023 08:55:24 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2022 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20221114131928
FACILITY NAME:CHAPPELL FAMILY CHILD CAREFACILITY NUMBER:
197415094
ADMINISTRATOR:CHAPPELL, RAYSHAUNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 973-8064
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:14CENSUS: 2DATE:
02/07/2023
UNANNOUNCEDTIME BEGAN:
04:10 PM
MET WITH:RAYSHAUN CHAPPELLTIME COMPLETED:
05:10 PM
ALLEGATION(S):
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Allegation #1: Lack of Supervison - Licensee left children unsupervised in the garage.
Allegation #2: Personal Rights - Licensee hit children.
Allegation #3: Personal Rights - Licensee left children outside in the cold.
Allegation #4: Personal Rights - Licensee did not accord child dignity in their relationship with care provider
Allegation #5: Personal Rights - Licensee transported children without a car seat.
Alleagtion #6: Personal Rights - Licensee inappropriately disciplined children.
Allegation #7: Personal Rights - Licensee forced children to sleep.
Allegation #8: Personal Rights - Licensee did not ensure children were dropped off/picked up from school timely
Allegation #9: Persoanl Rights - Licensee locked children in a crib for an extended period of time
INVESTIGATION FINDINGS:
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On 2/7/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Licensee, Rayshaun Chappell. LPA toured the facility and observed 2 children in care.

During this investigation, LPA toured the facility, interview staff, children, and parents. LPA obtained documents, and documented observations. LPA interviewed children in care. Children did not express any issues or concerns regarding the facility. During parent interviews, parents disclosed, they were satisfied with the level of care provided at the facility and did not express any concerns.

Based on the information provided, LPA was unable to corroborate the above-mentioned allegations. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Peter FloresTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20221114131928
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CHAPPELL FAMILY CHILD CARE
FACILITY NUMBER: 197415094
VISIT DATE: 02/07/2023
NARRATIVE
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No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Licensee.
SUPERVISOR'S NAME: Peter FloresTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2