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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197415331
Report Date: 10/03/2023
Date Signed: 10/03/2023 01:21:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2023 and conducted by Evaluator Lilia Hernandez
COMPLAINT CONTROL NUMBER: 58-CC-20230714165125
FACILITY NAME:STEWART FAMILY CHILD CAREFACILITY NUMBER:
197415331
ADMINISTRATOR:STEWART, MONIQUEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 815-0852
CITY:LOS ANGELESSTATE: CAZIP CODE:
90008
CAPACITY:14CENSUS: 7DATE:
10/03/2023
UNANNOUNCEDTIME BEGAN:
12:20 PM
MET WITH:Monique Stewart, LicenseeTIME COMPLETED:
01:35 PM
ALLEGATION(S):
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Licensee is not present in the home for the required amount of time.
Staff smoke marijuana.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lilia Hernandez conducted an unannounced complaint inspection to the above facility on 10/03/23. LPA arrived to the facility at 12:20 PM and met with Monique Stewart, Licensee, who guided LPA on a tour of the facility. There were 7 children with 2 staff upon arrival.

The purpose of the visit is to deliver findings for the above allegations.

During the investigation LPA conducted interviews, records were reviewed, pictures were obtained, copies of rosters and other pertinent information and documents were also obtained.

Information provided by the reporting party indicated that licensee is not present in the home for the required amount of time and staff smoke marijuana.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Rita RamosTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Lilia HernandezTELEPHONE: 424-301-3071
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20230714165125
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: STEWART FAMILY CHILD CARE
FACILITY NUMBER: 197415331
VISIT DATE: 10/03/2023
NARRATIVE
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Licensee disclosed that at times they will need to step away from the facility for scheduled doctor appointments. Per licensee, there is a zero tolerance for smoking in the facility at all times. Licensee also disclosed that parents are advised that there is no smoking near the facility during their child's drop off and pick up's.

Staff interviewed reported that licensee leaves for doctor appointments but is in the home the rest of the time. Staff interviewed reported no observation of any individuals smoking in the facility.

Parents disclosed they are satisfied with the operation of the facility and licensee was present during their child’s pick up and drop off. Parents also disclosed that at no time has there been concerns with licensee or staff smoking in the facility.

During initial and subsequent visits, LPA observed licensee present in the facility. LPA did not observe anyone smoking or smell smoke in the facility.

Based on the investigation conducted by the LPA, it has been determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Monique Stewart, Licensee, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.
SUPERVISOR'S NAME: Rita RamosTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Lilia HernandezTELEPHONE: 424-301-3071
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2023
LIC9099 (FAS) - (06/04)
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