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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197415331
Report Date: 06/26/2024
Date Signed: 06/26/2024 03:40:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/19/2024 and conducted by Evaluator Joe Katrdzhyan
COMPLAINT CONTROL NUMBER: 58-CC-20240319092404
FACILITY NAME:STEWART FAMILY CHILD CAREFACILITY NUMBER:
197415331
ADMINISTRATOR:STEWART, MONIQUEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 815-0852
CITY:LOS ANGELESSTATE: CAZIP CODE:
90008
CAPACITY:14CENSUS: 3DATE:
06/26/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Licensee / Monique Stewart
Staff / Victoria Rios		TIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff did not prevent inappropriate behavior between children while in care.
Staff spoke inappropriately to child in care.
Facility was operating over license capacity.
Staff hit day care child.
Staff handled day care child in a rough manner.
Licensee encouraged inappropriate discipline practices toward day care children.
Licensee provided inadequate food services to day care children.
Licensee allowed adults in the home to smoke marijuana during operational hours.
Licensee transported day care children in an unsafe manner.
INVESTIGATION FINDINGS:
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On 6/26/24, at 10AM, Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced visit to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPA met with Staff / Victoria Rios, who guided LPA on a tour of the facility. There were 3 children with 1 staff observed present. Shortly after, Licensee / Monique Stewart joined the visit. LPA explained the purpose of today’s visit.

During the course of the investigation, interviews were conducted, copies of Children / Staff Rosters obtained and reviewed and pictures obtained of the transportation vans and car seats/child boosters.

Per Reporting Party, Staff did not prevent inappropriate behavior between children while in care, Staff spoke inappropriately to child in care, Facility was operating over license capacity, Staff hit day care child, Staff handled day care child in a rough manner, Licensee encouraged inappropriate discipline practices toward day care children, Licensee provided inadequate food services to day care children, Licensee allowed adults in the home to smoke marijuana during operational hours and Licensee transported day care children in an
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Rita RamosTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Joe KatrdzhyanTELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240319092404
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: STEWART FAMILY CHILD CARE
FACILITY NUMBER: 197415331
VISIT DATE: 06/26/2024
NARRATIVE
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unsafe manner.

During the interview with the Licensee, the Licensee denied observing or having knowledge of the following allegations; Staff did not prevent inappropriate behavior between children while in care, Staff spoke inappropriately to child in care, Facility was operating over license capacity, Staff hit day care child and Staff handled day care child in a rough manner. Licensee denied encouraging inappropriate discipline practices toward day care children, providing inadequate food services to day care children, allowing adults in the home to smoke marijuana during operational hours and transporting day care children in an unsafe manner. Per the Licensee, she has been in business for a long time and understands Title 22 Regulations and does her best to ensure the facility stays in compliance.

During the interview with staff, staff made no disclosures about observing any of the allegations stated above and denied the allegations to be true. During the interview with Staff 1, Staff 1 denied ever handling a child in a rough manner. LPA made attempts to interview Staff 2 regarding the allegation of Staff 2 hitting a day care child but was unable due to no availability. However, all staff interviewed described Staff 2 as being positive, playful, a good worker, and kind to children.

LPA was unable to interview Children 1, 2 and 3 due to no availability. LPA made an attempt to interview other children but was unable due to their age and ability / non-verbal. During prior visits conducted on 3/28/24 and 6/12/24, LPA observed several car seats/child boosters at the facility and also inside the transportation vans. The facility was also observed to be operating within the limitations of the license.

Parents interviewed did not present concerns related to the above-mentioned allegations and were pleased with the services and care being provided to their children.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted and Appeals Rights provided.
SUPERVISOR'S NAME: Rita RamosTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Joe KatrdzhyanTELEPHONE: (424) 301-3049
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2