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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197415414
Report Date: 02/28/2020
Date Signed: 02/28/2020 04:45:07 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/31/2020 and conducted by Evaluator Keyona Scott
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20200131093112
FACILITY NAME:HEREDIA FAMILY CHILD CAREFACILITY NUMBER:
197415414
ADMINISTRATOR:HEREDIA, LAURAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 973-7473
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:14CENSUS: 10DATE:
02/28/2020
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Laura HerediaTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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PERSONAL RIGHTS: Staff yell at children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Keyona Scott, conducted an unannounced inspection to the family childcare home, on 02/28/2020, for the purpose of delivering findings to complaint investigation # 30-CC-20200131093112. LPA met with Licensee, Laura Heredia, at 3:10 PM and was guided on a tour inside and outside of the home. Present during the inspection, was Licensee, Licensee's Assistant (Assistant 1) and ten children, which includes two infants. All Adults present, working and residing in the home are fingerprint cleared and associated to the facility.

During the inspection, LPA conducted facility observation.

It was alleged that staff yell at children in care. Based on the investigation and facility observation, there were no disclosures nor observations of the children being yelled at by staff while in care; therefore, the allegation of PERSONAL RIGHTS, staff yell at children in care, is UNSUBSTANTIATED, meaning although the allegation may have happened or are valid, the preponderance of the evidence standard has not been met. Page 1
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mary RuizTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Keyona ScottTELEPHONE: (424) 301-3091
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20200131093112
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: HEREDIA FAMILY CHILD CARE
FACILITY NUMBER: 197415414
VISIT DATE: 02/28/2020
NARRATIVE
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Licensee was provided the following safe sleep practices: always place infants on their backs for sleeping; use only a tight-fitting sheet on the crib or play yard mattress; do not hang any items from the crib or above the crib; keep all items, including blankets, out of the crib or play yard; pacifiers may be used as long as they do not have items attached to them; infants should not be swaddled or have any items covering them while sleeping; the temperature of the room should be comfortable enough for an adult to wear a t-shirt and not be too hot or too cold. Please note, these guidelines are recommendations for best practices only, until regulations are approved and adopted.

The Licensee was advised that, once licensed, the Notice of Site Visit must be posted at the entrance of the facility for a period of 30 days. If a serious violation is cited, (Type A violation), a copy of the licensing report (LIC809 or LIC9099) must also be posted for 30 days. If these requirements are not met, civil penalties in the amount of $100 per violation will be assessed.


A copy of this report, Notice of Site Visit and Appeal Rights were provided to Licensee, Laura Heredia, whose signature confirms today's report and inspection.


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SUPERVISOR'S NAME: Mary RuizTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Keyona ScottTELEPHONE: (424) 301-3091
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2