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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197415614
Report Date: 07/25/2024
Date Signed: 07/26/2024 09:52:06 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2024 and conducted by Evaluator Suzette Ornelas
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240513131723
FACILITY NAME:GAN SHELANU PRESCHOOL CENTERFACILITY NUMBER:
197415614
ADMINISTRATOR:MEIR, ILANITFACILITY TYPE:
850
ADDRESS:13625 BURBANK BLVD.TELEPHONE:
(818) 266-4953
CITY:SHERMAN OAKSSTATE: CAZIP CODE:
91401
CAPACITY:40CENSUS: 28DATE:
07/25/2024
UNANNOUNCEDTIME BEGAN:
08:24 AM
MET WITH:Donna SaidonTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff are operating beyond the scope of the license
INVESTIGATION FINDINGS:
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13
On 7/25/2024, Licensing Program Analyst (LPA) Suzette Ornelas conducted an unannounced follow up complaint inspection for the purpose of delivering the findings for the above-mentioned allegation. Upon arrival, LPA was greeted and let into the facility by Lead Teacher, Donna Saidon to whom the reason for the inspection was announced. LPA toured the facility and observed 28 daycare children and 6 staff.

During the course of the investigation, LPA Ornelas made observations, obtained documentation in the form of children’s roster, children and staff sign in/out sheets and interviewed the 5 parents, 3 staff in regard to the above allegations.

-Pertaining to the allegations that - Staff are operating beyond the scope of the license

According to the reporting party (RP) there are children under 2 years old enrolled at the preschool.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Raul NavarroTELEPHONE:
LICENSING EVALUATOR NAME: Suzette OrnelasTELEPHONE:
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2024 and conducted by Evaluator Suzette Ornelas
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240513131723

FACILITY NAME:GAN SHELANU PRESCHOOL CENTERFACILITY NUMBER:
197415614
ADMINISTRATOR:MEIR, ILANITFACILITY TYPE:
850
ADDRESS:13625 BURBANK BLVD.TELEPHONE:
(818) 266-4953
CITY:SHERMAN OAKSSTATE: CAZIP CODE:
91401
CAPACITY:40CENSUS: 28DATE:
07/25/2024
UNANNOUNCEDTIME BEGAN:
08:24 AM
MET WITH:Lead Teacher, Donna SaidonTIME COMPLETED:
04:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not ensure that the children's diapering needs are being met
Staff are operating over ratio
Staff are distracted and not providing the children with adequate supervision
INVESTIGATION FINDINGS:
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13
On 7/25/2024, Licensing Program Analyst (LPA) Suzette Ornelas conducted an unannounced follow up complaint inspection for the purpose of delivering the findings for the above-mentioned allegation. Upon arrival, LPA was greeted and let into the facility by Director, ILANIT, MEIR to whom the reason for the inspection was announced. LPA toured the facility and observed XX daycare children and XX staff.

During the course of the investigation, LPA Ornelas made observations, obtained documentation in the form of children’s roster, children and staff sign in/out sheets and interviewed the 5 parents, 3 staff in regard to the above allegations.

-Pertaining to the allegation that – Staff do not ensure that the children's diapering needs are being met According to Staff 1 (S1), Staff 2 (S2), Staff 3 (S3) , children are always sent home with clean diapers. Diapers are checked and changed as needed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Raul NavarroTELEPHONE:
LICENSING EVALUATOR NAME: Suzette OrnelasTELEPHONE:
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 58-CC-20240513131723
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GAN SHELANU PRESCHOOL CENTER
FACILITY NUMBER: 197415614
VISIT DATE: 07/25/2024
NARRATIVE
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According to Parent 1 (P1), Parent 2 (P2), Parent 3 (P3), Parent 5 (P5), Parent 6 (P6) children are always sent home with a clean diaper and they have no concerns regarding their children's diapering needs.

-Pertaining to the allegation that – Staff are operating over ratio
According to Staff 1 (S1), Staff 2 (S2), Staff 3 (S3) , facility is always in ratio with 2 teachers and they never have more than 15 children in the classroom.

According to Parent 1 (P1), Parent 2 (P2), Parent 3 (P3), Parent 5 (P5), Parent 6 (P6) they have never observed more than 14 children present.


-Pertaining to the allegation that – Staff are distracted and not providing the children with adequate supervision
According to Staff 1 (S1), Staff 2 (S2), Staff 3 (S3) , staff utilize their phones to communicate with one another as needed to but it is never a distraction to providing adequate supervision.

According to Parent 1 (P1), Parent 2 (P2), Parent 3 (P3), Parent 5 (P5), Parent 6 (P6) they have never observed teachers on their cellphones instead of supervising children.


Based on the evidence as documented above, the allegations have been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.
A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Lead Teacher, Donna Saidon
SUPERVISOR'S NAME: Raul NavarroTELEPHONE:
LICENSING EVALUATOR NAME: Suzette OrnelasTELEPHONE:
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 58-CC-20240513131723
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: GAN SHELANU PRESCHOOL CENTER
FACILITY NUMBER: 197415614
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/25/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/08/2024
Section Cited
CCR
101161
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101161(a) Limitations on Capacity
(a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.
This requirement is not met as evidenced by:
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Director will sign decleration to not enroll children under 2 years old. Director will look into the process of applying to add a toddler component to the center.
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Based on observations and record review 2 children were enrolled at the center under 2 years old but over 1 year old. This poses a potential risk to the health and safety of children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Raul NavarroTELEPHONE:
LICENSING EVALUATOR NAME: Suzette OrnelasTELEPHONE:
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 58-CC-20240513131723
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GAN SHELANU PRESCHOOL CENTER
FACILITY NUMBER: 197415614
VISIT DATE: 07/25/2024
NARRATIVE
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According to Staff 1 (S1), S1 stated that there were 2 children under 2 years old but older that 1 year old enrolled at the center this year.

LPA reviewed children's files and confirmed date of births of two children under 2 years old enrolled at the center.

Based on the information obtained through observations and interviews, the allegation is substantiated. A substantiated finding means that the complaint is substantiated and the allegation is valid because the preponderance of the evidence standard has been met.

In accordance to Title 22 of the California Code of Regulations 1 type B deficiency is being cited.
Please refer to LIC9099-D for cited deficiencies.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Lead Teacher, Donna Saidon.
SUPERVISOR'S NAME: Raul NavarroTELEPHONE:
LICENSING EVALUATOR NAME: Suzette OrnelasTELEPHONE:
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5