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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197415614
Report Date: 09/27/2023
Date Signed: 09/27/2023 03:56:12 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/18/2023 and conducted by Evaluator Suzette Ornelas
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230718143627
FACILITY NAME:GAN SHELANU PRESCHOOL CENTERFACILITY NUMBER:
197415614
ADMINISTRATOR:MEIR, ILANITFACILITY TYPE:
850
ADDRESS:13625 BURBANK BLVD.TELEPHONE:
(818) 266-4953
CITY:SHERMAN OAKSSTATE: CAZIP CODE:
91401
CAPACITY:40CENSUS: 40DATE:
09/27/2023
UNANNOUNCEDTIME BEGAN:
11:03 AM
MET WITH:Director- ILANIT, MEIRTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Allegation 1 - Staff drank daycare child’s juice
INVESTIGATION FINDINGS:
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On 9/27/2023, Licensing Program Analysts (LPAs) Suzette Ornelas and Joe Katrdzhyan conducted an unannounced follow up complaint inspection for the purpose of delivering the findings for the above-mentioned allegation. Upon arrival, LPA’s were greeted and let into the facility by Director, ILANIT, MEIR, to whom the reason for the inspection was announced. LPA toured the facility and observed 40 daycare children and 6 staff.

Throughout the course of the investigation, LPA Ornelas made observations, conducted interviews with Reporting Party, Co Reporting Party, Director, 3 staff, 5 parents; and documentation was obtained in the form of the Child Care Facility Roster.

-Pertaining to the allegation that - Staff drank daycare child’s juice.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Suzette OrnelasTELEPHONE: 424-301-3008
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 58-CC-20230718143627
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GAN SHELANU PRESCHOOL CENTER
FACILITY NUMBER: 197415614
VISIT DATE: 09/27/2023
NARRATIVE
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During the interview with S1, S1 admitted that during Shabatt, upon opening the bottle of grape juice, the juice smelled a little funny and as precaution she decided to taste the juice to ensure it was not expired. After tasting the juice, S1 inadvertently gave the cup to C1.

Based on the information obtained through observations and interviews, the allegation is substantiated. A substantiated finding means that the complaint is substantiated and the allegation is valid because the preponderance of the evidence standard has been met.

Please see deficiency page. LIC 9099-D

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director, ILANIT, MEIR.
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Suzette OrnelasTELEPHONE: 424-301-3008
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/18/2023 and conducted by Evaluator Suzette Ornelas
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230718143627

FACILITY NAME:GAN SHELANU PRESCHOOL CENTERFACILITY NUMBER:
197415614
ADMINISTRATOR:MEIR, ILANITFACILITY TYPE:
850
ADDRESS:13625 BURBANK BLVD.TELEPHONE:
(818) 266-4953
CITY:SHERMAN OAKSSTATE: CAZIP CODE:
91401
CAPACITY:40CENSUS: 40DATE:
09/27/2023
UNANNOUNCEDTIME BEGAN:
11:03 AM
MET WITH:Director- ILANIT, MEIRTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Allegation 1 -Staff pushed daycare child
Allegation 2 -Staff yelled at daycare child
Allegation 3- Staff does not allow daycare child to finish food
INVESTIGATION FINDINGS:
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On 9/27/2023, Licensing Program Analyst (LPAs) Suzette Ornelas and Joe Katrdzhyan conducted an unannounced follow up complaint inspection for the purpose of delivering the findings for the above-mentioned allegations. Upon arrival, LPA was greeted and let into the facility by Director, ILANIT, MEIR, to whom the reason for the inspection was announced. LPA toured the facility and observed 40 daycare children and 6 adults.

Throughout the course of the investigation, LPA Ornelas made observations, conducted interviews with Reporting Party, Co Reporting Party, Director, 3 staff, 5 parents; and documentation was obtained in the form of the Child Care Facility Roster.

-Pertaining to the allegation that : Staff pushed daycare child.
According to the Reporting Party (RP); Co Reporting Party (CRP) observed Child 1 (C1) being pushed by one of the teachers at the center.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Suzette OrnelasTELEPHONE: 424-301-3008
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 58-CC-20230718143627
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GAN SHELANU PRESCHOOL CENTER
FACILITY NUMBER: 197415614
VISIT DATE: 09/27/2023
NARRATIVE
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According to the Co Reporting party - it wasn't in attempt to push C1 to the floor, but C1 is very small, so any touch can tip C1 over, so C1 fell back; however, neither teacher assisted C1. According to Staff 1 (S1) ,Staff 2 (S2) and Staff 3 (S3), children have never been pushed while in care. According to the director, children have never been pushed/hurt by any adults at the Child Care Center (CCC). According to 5 Parents, they have no concerns regarding the care their children are receiving.

-Pertaining to the allegation that - Staff yelled at daycare child.
According to the RP; a teacher was talking to C1 with their hands through video footage without sound; however, RP couldn't hear if teacher yelled at C1. It was indicated that the reporting party was yelling at children because of the use of hand gestures. According to the CRP, does not have any concerns regarding teachers yelling. According to the director, their discipline policy includes modeling, consequences but giving positive reinforcement to promote in the right way. All children are different, so it is all about modeling, talking to the children and having conversations, time to think of the solution. According to S1, S2, S3 all stated that when it comes to discipline, they refrain from yelling and utilize communication and redirection. According to 5 Parents, they have no concerns regarding the care their children are receiving.

-Pertaining to the allegation that - Staff does not allow daycare child to finish food. According to the RP- C1 is a good eater and gets home very hungry and with clean clothes and doesn't need to eat with spoon when C1 usually makes a mess when eating. Teacher admit that C1 was being spoon fed; however, teacher further stated that when C1 refused and would not touch the food teacher would stop feeding C1. According to the CRP- there was talk about teachers taking food away from the children. According to the director, every child is different, the CCC encourages children to utilize utensils and progress was observed with child being able to hold a spoon and stop throwing things. S1, S3 stated that they assist the children while eating. According to 5 parents, they have no concerns regarding their children eating at the CCC.

Based on the evidence as documented above, the allegations have been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director, ILANIT, MEIR.
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Suzette OrnelasTELEPHONE: 424-301-3008
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5
Control Number 58-CC-20230718143627
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: GAN SHELANU PRESCHOOL CENTER
FACILITY NUMBER: 197415614
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/27/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/11/2023
Section Cited
CCR
101223(a)(2)
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101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidenced by:
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Per director a meeting will be held with all staff. Childrens Personal Rights will be reviewed and all staff in attendance will sign an attedance sheet. Director will also play the following video:

https://ccld.childcarevideos.org/child-care-center-operators/childrens-personal-rights-in-child-care/
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Based on the interview conducted with S1, S1 admitted that during Shabatt, upon opening the bottle of grape juice, the juice smelled a little funny and as precaution she decided to taste the juice to ensure it was not expired. After tasing the juice, S1 inadvertently gave the cup to C1. This poses a potential risk to the health and safety of children in care.
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Director will then submit proof of correction to LPA via email.
suzette.ornelas@dss.ca.gov
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Suzette OrnelasTELEPHONE: 424-301-3008
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5