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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197416531
Report Date: 07/05/2022
Date Signed: 07/05/2022 12:10:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/05/2022 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20220405081107
FACILITY NAME:PAGE LEARNING ACADEMY, INC. IIIFACILITY NUMBER:
197416531
ADMINISTRATOR:THERESA HOLMESFACILITY TYPE:
850
ADDRESS:4724 S. WILTON PLACETELEPHONE:
(323) 299-7243
CITY:LOS ANGELESSTATE: CAZIP CODE:
90062
CAPACITY:46CENSUS: 11DATE:
07/05/2022
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Sheriee James, DirectorTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Staff member threatened daycare child
Staff member speaks to daycare children inappropriately
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Alicia Mooberry and Austin Estrada conducted an unannounced complaint inspection for the purpose of delivering the finding for the above allegation(s). Upon arrival LPAs met with Sheriee James, Director. A tour of the facility was provided and census was taken.

During the investigation, LPA Mooberry conducted interviews with multiple parties, reviewed records and pertinent documentation, and made observations in regard to the above allegation.

The complaint alleges that staff member threatened daycare child and that staff member speaks to the daycare children inappropriately. Although allegations were made, evidence obtained did not reveal eye witnesses, supporting evidence, and interviews conducted did not corroborate the allegations. The allegations are determinde to be Unsubstatiated.
----Continued on 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Valarie CookTELEPHONE: (323) 513-3858
LICENSING EVALUATOR NAME: Alicia MooberryTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 07/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/05/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20220405081107
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: PAGE LEARNING ACADEMY, INC. III
FACILITY NUMBER: 197416531
VISIT DATE: 07/05/2022
NARRATIVE
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Although the allegations may have happened or are valid, there is not preponderance of evidence to prove the alleged violations did or did not occur, therefore these allegations are unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.
Exit interview conducted with Sheriee James, Director
SUPERVISOR'S NAME: Valarie CookTELEPHONE: (323) 513-3858
LICENSING EVALUATOR NAME: Alicia MooberryTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 07/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/05/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2