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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197416556
Report Date: 04/27/2023
Date Signed: 04/27/2023 11:17:40 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/06/2023 and conducted by Evaluator Suzette Ornelas
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230206104735
FACILITY NAME:SAINT FRANCIS DE SALES PRESCHOOLFACILITY NUMBER:
197416556
ADMINISTRATOR:JERRILYNN FORDFACILITY TYPE:
850
ADDRESS:13368 VALLEYHEART DRIVETELEPHONE:
(818) 784-9573
CITY:SHERMAN OAKSSTATE: CAZIP CODE:
91423
CAPACITY:20CENSUS: 11DATE:
04/27/2023
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:JERRILYNN FORD - DirectorTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Allegation 1 - Staff are denying the daycare children access to the restroom
Allegation 2 - Staff are demonstrating inappropriate forms of discipline
Allegation 3 - Staff are threatening the daycare children
Allegation 4 - Staff are not providing the daycare children with comfortable accommodations while in care
INVESTIGATION FINDINGS:
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On 4/27/2023, Licensing Program Analyst (LPA) Suzette Ornelas conducted an unannounced visit for the purpose of delivering the findings for the above-mentioned allegations. LPA Ornelas met with Director, JERRILYNN FORD. LPA toured the facility and observed 11 children in care being supervised by 4 staff.

During the course of the investigation, LPA Ornelas made observations, reviewed parent handbook and conducted children, parent and teacher interviews in regard to the above allegations.

On 02/10/2023 LPA Ornelas conducted an unannounced visit at the Child Care Center (CCC). LPA
observed children in care engaged in different activities while interacting with staff and speaking freely to each other and teachers, being taken to the restroom as needed and being provided with comfortable accommodations. LPA did not observe any staff threatening day care children or demonstrating inappropriate forms of discipline.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:

DATE: 04/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20230206104735
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SAINT FRANCIS DE SALES PRESCHOOL
FACILITY NUMBER: 197416556
VISIT DATE: 04/27/2023
NARRATIVE
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Children in care are reporting that they like their teachers and that they are nice. Parents are reporting that
they have no concerns regarding the care and supervision that their children are receiving at the CCC.
Parents are reporting that their children are happy and like the CCC. Parents are reporting that Director and teachers communicate regular information regarding their child.

Based on the evidence obtained over the course of the investigation, LPA Ornelas was unable to corroborate that the Allegations, (1) Staff are denying the daycare children access to the restroom; (2) Staff are demonstrating inappropriate forms of discipline; (3) Staff are threatening the daycare children; (4) Staff are not providing the daycare children with comfortable accommodations while in care. Therefore, the allegations are determined Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

An exit interview was conducted, and a copy of this report, appeal rights along with the Notice of Site Visit were provided to Director, Jerrilynn Ford.
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:

DATE: 04/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2