197416586-4-25-2025-54-CC-DGIS-DG72HC-20250428172430

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197416586
Report Date: 04/25/2025
Date Signed: 04/25/2025 12:11:10 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2025 and conducted by Evaluator Claudia Kam

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20250303102804

FACILITY NAME:	STANFORD PRIMARY CENTER CSPP		FACILITY NUMBER:	197416586
ADMINISTRATOR:	NORMA MONROY		FACILITY TYPE:	850
ADDRESS:	3020 KANSAS AVENUE RM #2		TELEPHONE:	(323) 563-9208
CITY:	SOUTH GATE	STATE: CA	ZIP CODE:	90280
CAPACITY:	24	CENSUS:	DATE:	04/25/2025
		UNANNOUNCED	TIME BEGAN:	09:05 AM
MET WITH:	Miguel Ferreria		TIME COMPLETED:	12:35 PM

ALLEGATION(S):

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Staff threw object at child.
Staff inappropriately stepped in daycare child.
Staff threaten daycare child.

INVESTIGATION FINDINGS:

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On 4/25/25 at 9:05 AM Licensing Program Analyst (LPA) Claudia Kam conducted an Unannounced Complaint Inspection for the purpose of delivering findings for the above allegations. LPA announced purpose of inspection and was allowed entry to facility by facility representative (FR) Principle Miguel Ferreira. LPA met with Teacher Daisy Garcia, who guided analyst on a tour of the facility. There were 17 children present with 4 staff upon arrival.

During the investigation LPA obtained a copy of the facility roster and staff rosters and conducted interviews with parents, staff and children.

Information provided by the reporting party alleges that Staff threw object at child, Staff inappropriately stepped in daycare child, Staff threaten daycare child.

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Substantiated

Estimated Days of Completion: 90

SUPERVISOR'S NAME: Denise Gibbs	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Claudia Kam	TELEPHONE: (626) 602-6842
LICENSING EVALUATOR SIGNATURE:	DATE: 04/25/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20250303102804

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: STANFORD PRIMARY CENTER CSPP	FACILITY NUMBER: 197416586
	VISIT DATE: 04/25/2025

NARRATIVE

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It is alleged that staff threatened day care children. Information gathered reflects that threats were made to children. Interviews confirm instances of threats as a means of retaliation. Regarding allegations that a staff threw object at child interviews have confirmed that toys were thrown at a child intentionally and child was harmed in the exchange. Interviews have confirmed the allegation that staff inappropriately stepped on day care child. Staff was observed stepping on a children’s feet purposefully on multiple occasions. The preponderance of evidence standard has been met; therefore, the above allegations is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division and Chapter #, are being cited on the attached LIC 9099D.

A notice of site visit was given and must remain posted for 30 days.

Based on this information the following deficiencies on the LIC 9099 D are being cited today 4/25/25.

LPA Claudia Kam informed facility representative Miguel Ferreira that this report dated 4/25/25 documents 1 Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Claudia Kam informed the facility representative to provide a copy of this licensing report dated 4/25/25 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview was conducted with facility representative Miguel Ferreira, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role, Plan of Correction needed.

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SUPERVISOR'S NAME: Denise Gibbs	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Claudia Kam	TELEPHONE: (626) 602-6842
LICENSING EVALUATOR SIGNATURE:	DATE: 04/25/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2025

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20250303102804

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: STANFORD PRIMARY CENTER CSPP	FACILITY NUMBER: 197416586
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 04/25/2025

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 04/25/2025 Section Cited CCR 101223	1 2 3 4 5 6 7	(a) The licensee shall ensure that each child is accorded the following personal rights: (3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse... This regulation was not met as evidenced by:	1 2 3 4 5 6 7	Principle has removed staff till end of internal investigation in the meantime. Principle conducted a staff training on child abuse "Breaking the Silence" on 3/25/25 and sign in sheet provided of all staff in attendance.
	8 9 10 11 12 13 14	Based on interview the licensee did not ensure the personal rights of a child due to threat, and punishment by staff ... which poses an immediate Health, Safety and, Personal Rights risk to persons in care.	8 9 10 11 12 13 14	One on one training will be conducted as needed for new and returning staff as applicable. Sign in sheet and agenda provided on 4/25/25.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Denise Gibbs	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Claudia Kam	TELEPHONE: (626) 602-6842
LICENSING EVALUATOR SIGNATURE:	DATE: 04/25/2025

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2025

LIC9099 (FAS) - (06/04)

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