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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197416651
Report Date: 08/03/2020
Date Signed: 08/07/2020 09:51:30 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/09/2020 and conducted by Evaluator Esequiel Rodriguez
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20200709145657
FACILITY NAME:AMANECER/CA CHILDREN'S ACADEMYFACILITY NUMBER:
197416651
ADMINISTRATOR:JACQUELINE M ESCOBARFACILITY TYPE:
850
ADDRESS:623 N. HAGER STREETTELEPHONE:
(323) 223-3313
CITY:SAN FERNANDOSTATE: CAZIP CODE:
91340
CAPACITY:48CENSUS: 18DATE:
08/03/2020
UNANNOUNCEDTIME BEGAN:
11:26 AM
MET WITH:Andrea FernandezTIME COMPLETED:
12:27 PM
ALLEGATION(S):
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Comfortable temperature for children was not maintained, a child in care was hot and sweaty.
INVESTIGATION FINDINGS:
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 On 08/03/20 at 11:26 AM, Licensing Program Analyst (LPA) Esequiel Rodriguez conducted a telephonic complaint inspection notification with Facility Director, Andrea Fernandez to provide findings to the above complaint allegation. The LPA explained the purpose for the notification. In the course of the investigation, LPA Rodriguez interviewed the Director, staff members/teachers, and several potential witnesses. Also, a review of facility file, staff and children records, and other applicable documentation was conducted.

The Director denied the allegations and reported that on of the day of the incident, a classroom electrical power breaker was tripped (malfunctioned) causing a temporary power outage. The electrical company was contacted and the malfunction was promptly corrected. During the mishap, doors and windows were open to allow for the breeze and air to enter the rooms, and at no time the children in care were place in any harm or discomfort. Several statements obtained through confidential interviews from relevant witnesses indicate the temperature, at no time, during the incident the ambient air temperature was at a level of discomfort. However,
there were other statements indicating the temperature was too hot for the children to be there.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 789-6944
LICENSING EVALUATOR NAME: Esequiel RodriguezTELEPHONE: (323) 981-3315
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20200709145657
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: AMANECER/CA CHILDREN'S ACADEMY
FACILITY NUMBER: 197416651
VISIT DATE: 08/03/2020
NARRATIVE
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 The LPA noted that on the day of the incident the outside temperature, during the time of the mishap, was approximately between 79 and 80 degrees Fahrenheit. Although the reported allegation may have happened or is valid, there is not a preponderance of evidence to prove or disprove it. Therefore, based on information obtained through interviews, LPA observation and records reviewed the Department finds the above stated allegation unsubstantiated. Appeal rights were provided and discussed with the facility Director.
There were no deficiencies cited at this time.

An exit interview was conducted and a copy of this report was provided to Ms. Fernandez.
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 789-6944
LICENSING EVALUATOR NAME: Esequiel RodriguezTELEPHONE: (323) 981-3315
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2