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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197416651
Report Date: 10/16/2019
Date Signed: 10/16/2019 12:20:31 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1605 EAST PALMDALE BLV, STE A
PALMDALE, CA 93550
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/09/2019 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20191009160450
FACILITY NAME:AMANECER/CA CHILDREN'S ACADEMYFACILITY NUMBER:
197416651
ADMINISTRATOR:JACQUELINE M ESCOBARFACILITY TYPE:
850
ADDRESS:623 N. HAGER STREETTELEPHONE:
(323) 223-3313
CITY:SAN FERNANDOSTATE: CAZIP CODE:
91340
CAPACITY:48CENSUS: 40DATE:
10/16/2019
UNANNOUNCEDTIME BEGAN:
09:31 AM
MET WITH:Jacqueline M EscobarTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights- Staff inappropriately touched day care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/16/19 at 9:31 A.M. Licensing Program Analyst (LPA) Isabel Ortega and IB Specialist Sandhu, Harminderjit arrived at the above facility to conduct a complaint investigation related to the allegations above. LPA disclosed the purpose of the investigation and was granted entry into the facility by Jacqueline M Escobar. Upon arrival, LPA verified a census of 40 children in care.

This agency has investigated the complaint alleging staff inappropriately touched day care child. Based on observation, interviews with staff, and children we have found that the complaint was unsubstantiated. Facility practices child being self sufficient and independent which includes child wiping self after restroom usage. Child was directed to wipe self and according staff child refused therefore, child did not properly wipe himself correctly which may have lead to redness in private area. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Exit interview was conducted with Jacqueline M Escobar which came to facility, copy of this report, notice of site visit, and appeal rights were provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carissa BellTELEPHONE: (661) 789-6953
LICENSING EVALUATOR NAME: Isabel OrtegaTELEPHONE: (661) 789-6944
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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