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13 | On 10/16/19 at 2:31 PM Licensing Program Analyst (LPA) Isabel Ortega arrived at the above facility to conduct a complaint investigation related to the allegation above. LPA disclosed the purpose of the investigation and was granted entry into the facility by Jacqueline M. Escobar. Upon arrival, LPA verified a census of 40 children in care.
This agency has investigated the complaint alleging staff did not report incident to authorized representative. Based on observation, interviews with staff, we have found that the complaint was unsubstantiated. Incident reports were documented on file and no reports indicated that medical attention was required. Interviews conducted with staff were inconsistent. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Exit interview was conducted with Jacqueline M Escobar which came to facility, copy of this report, notice of site visit, and appeal rights were provided. |