197417145-2-26-2021-30-CC-MRUZ-BYM285-20210226160947

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197417145
Report Date: 02/26/2021
Date Signed: 02/26/2021 11:57:51 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/02/2020 and conducted by Evaluator Lourdes Castellanos

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20201202165248

FACILITY NAME:	RADA FAMILY CHILD CARE		FACILITY NUMBER:	197417145
ADMINISTRATOR:	RADA, OLGA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 985-4249
CITY:	VALLEY VILLAGE	STATE: CA	ZIP CODE:	91607
CAPACITY:	14	CENSUS:	DATE:	02/26/2021
		UNANNOUNCED	TIME BEGAN:	11:10 AM
MET WITH:	Rada Olga		TIME COMPLETED:	11:45 AM

ALLEGATION(S):

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Personal Rights
Staff aggressively handled child inappropriately.
Staff inappropriately speaks to child.

INVESTIGATION FINDINGS:

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On 02/26/2021 at 11:10 am , Licensing Program Analyst (LPA) Lourdes Castellanos conducted an announced tele-inspection visit with licensee, Olga Rada. The visit was conducted via FaceTime due to the current public health crisis, COVID-19. LPA advised license Olga Rada, the purpose of today’s tele-inspection is to deliver the findings from the complaint received at the El Segundo Child Care Regional Office on 12/02/2020 regarding the allegations above.

During the investigation, LPA Castellanos conducted interviews with the licensee and relevant parties. LPA obtained sign-in/out sheets from the licensee and reviewed reports from a mandated reporting agency. LPA also reviewed the facility roster received from the child care resource and referral agency.

Mandated reporting agency records revealed no evidence to determine if the allegations were true. Agency representatives observed the supervision of children and stated the children were happy at the daycare.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Victor Bautista	TELEPHONE: (424) 301-3008
LICENSING EVALUATOR NAME: Lourdes Castellanos	TELEPHONE: (424) 301-3066
LICENSING EVALUATOR SIGNATURE:	DATE: 02/26/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20201202165248

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: RADA FAMILY CHILD CARE	FACILITY NUMBER: 197417145
	VISIT DATE: 02/26/2021

NARRATIVE

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Agency representative also stated they did not observe any signs of abuse. Interview with P1 stated that C2, C3 and C4 enjoy going to the daycare and C2 speech has improved since his been at the at Rada Family Child care.

Based on the evidence obtained and reviewed by the Department, the above allegations were found to be Unsubstantiated. A finding of unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations occurred.

Although the allegation of personal rights was unsubstantiated, the licensee was cited for not complying with reporting requirements. Licensee did not notify Community Care Licensing after being visited by a mandated reporting agency in relation to a suspected child abuse report (SCAR). Therefore, a type B deficiency is being cited today, see LIC9099-D for details.

An exit interview was conducted with licensee Olaga Rada. A copy of this report and appeal rights are being emailed to Ms. Rada and it has been explained that a reply to the email shall be considered a substitute for the hard-copy signature. **Report was reviewed in Spanish**.

SUPERVISOR'S NAME: Victor Bautista	TELEPHONE: (424) 301-3008
LICENSING EVALUATOR NAME: Lourdes Castellanos	TELEPHONE: (424) 301-3066
LICENSING EVALUATOR SIGNATURE:	DATE: 02/26/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2021

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20201202165248

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: RADA FAMILY CHILD CARE	FACILITY NUMBER: 197417145
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/26/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 03/26/2021 Section Cited HSC 1597.467(b)(1)(C)	1 2 3 4 5 6 7	1597.467(b)(1)(C). A report shall be made to the department by telephone or fax during the department's normal business hours...Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. This requirement was not met as evidence by:	1 2 3 4 5 6 7	POC: LPA requested the Licensee to submit an Unusual Incident Report on 02/07/2021. Licensee submitted a written document, on 02/08/21, detailing that the mandated reporter came to the facility to investigate suspected child abuse.
	8 9 10 11 12 13 14	Licensee did not notify Community Care Licensing after being visited by a mandated reporting agency in relation to a suspected child abuse report (SCAR). This poses a potential Health and Safety risk to the children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Victor Bautista	TELEPHONE: (424) 301-3008
LICENSING EVALUATOR NAME: Lourdes Castellanos	TELEPHONE: (424) 301-3066
LICENSING EVALUATOR SIGNATURE:	DATE: 02/26/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2021

LIC9099 (FAS) - (06/04)

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