197417369-3-10-2020-54-CC-TCON-BPEVK4-20200508162942

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197417369
Report Date: 03/10/2020
Date Signed: 03/10/2020 12:55:09 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2020 and conducted by Evaluator Denise Gibbs

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20200218091748

FACILITY NAME:	MCCLENDON FAMILY CHILD CARE		FACILITY NUMBER:	197417369
ADMINISTRATOR:	MCCLENDON, PAMELA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(323) 731-4849
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90018
CAPACITY:	14	CENSUS: 5	DATE:	03/10/2020
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Pamela McCledon, Licensee		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Personal Rights-Licensee restrained daycare child in a car seat for a period of time
Personal Rights-Licensee not providing adequate amount of milk to daycare child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Denise Gibbs conducted an unannounced complaint inspection on 3/10/20 at 12:30 pm to conclude the investigation of the above allegations. LPA toured facility with licensee, Pamela McClendon. There were 5 children present during this visit.

During the course of this investigation, LPA interviewed licensee, staff, parents, children and other adults. All pertinent documentation was collected. No disclosures were made regarding the above allegations from interviews conducted. During observation on different occasions, LPA observed that older children are eating meals and infants are being bottle fed by staff. Per staff infants are fed or offered bottles/food every 2-3 hours. LPA observed infants sleeping in play pens in the main care area. While infants are awake, LPA observed them to be in the staff’s arms or laying on a large alphabet carpet with staff sitting nearby. Per licensee and staff when children arrive at the facility, car seats are to be placed outside on the porch or in the kitchen. LPA observed car seat storage area on the right side of the porch. --------------PAGE 1

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise Gibbs	TELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:	DATE: 03/10/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20200218091748

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: MCCLENDON FAMILY CHILD CARE	FACILITY NUMBER: 197417369
	VISIT DATE: 03/10/2020

NARRATIVE

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Although the allegations may have happened or are valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

No deficiencies will be cited today.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Pamela McClendon, Licensee, including, but not limited to Appeal Procedures and Agencies Consultative Role. ----------------PAGE 2

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise Gibbs	TELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:	DATE: 03/10/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2020

LIC9099 (FAS) - (06/04)

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