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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197417397
Report Date: 03/11/2020
Date Signed: 03/13/2020 05:14:44 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2019 and conducted by Evaluator Lady King
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20191216161300
FACILITY NAME:MONTESSORI OF VALENCIAFACILITY NUMBER:
197417397
ADMINISTRATOR:ERIN JOHNSONFACILITY TYPE:
830
ADDRESS:24925 ANZA DRIVETELEPHONE:
(661) 257-4161
CITY:VALENCIASTATE: CAZIP CODE:
91355
CAPACITY:24CENSUS: DATE:
03/11/2020
UNANNOUNCEDTIME BEGAN:
12:03 PM
MET WITH:Erin Johnson, DirectorTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Personal Rights- Child sustained injury while in care
INVESTIGATION FINDINGS:
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On March 11, 2020, Licensing Program Analyst (LPA) King conducted a subsequent complaint investigation for the purpose of conclude the investigation for the above allegation. Upon arrival, LPA was greeted by the director, Erin Johnson.

The investigation consisted of interviews with staff, director, and review of medical records. Based on the evidence obtained, it has been determined a violation of personal rights is substantiated based on evidence that infant #1 sustained burns to his face, neck and shoulder. Staff #1 failed to ensure the safety of the immediate area around her when staff #1 removed hot water from a microwave and infant #1 ran into staff #1’s leg causing her to lose her balance resulting in the container of hot water spilling on infant #1’s left side of his face, neck and shoulder. Proper emergency treatment was administered, and infant #1 was transported to the burn center for treatment.

Please see Complaint Investigation LIC 9099C for additional information.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Scott HerringTELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Mariela RamonTELEPHONE: (661) 568-8933
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20191216161300
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: MONTESSORI OF VALENCIA
FACILITY NUMBER: 197417397
VISIT DATE: 03/11/2020
NARRATIVE
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The facility was cited Type A deficiency according to the California Code Title 22 Regulations including an immediate civil penalty assessment due to the child sustaining an injury. See Facility Evaluation Report LIC 9099D for deficiency.

Upon receipt of a Type A deficiency the center shall post the report for 30 days in addition to the Notice of Site Visit & provide copies of the licensing report to parents/guardians of children in care at the facility currently and must be provided to parents/guardians of children newly enrolled children at the facility during the next 12 months, obtain a signed Acknowledgement of Licensing Reports (LIC 9224) from parent/guardian, to be placed it in each child's file. If these requirements are not met, civil penalties will be assessed.

An exit interview conducted, appeal rights discussed, and a copy of this report was provided to Director.
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Lady KingTELEPHONE: (661) 568-8933
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20191216161300
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: MONTESSORI OF VALENCIA
FACILITY NUMBER: 197417397
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/11/2020
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/20/2020
Section Cited
CCR
101223(a)(2)
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Personal Rights- The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidence by: Staff #1 failed to ensure the
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Director submitted a written plan of correction stating all bottles are heated in the adjoining infant room to be heated. The bottle is then retuned to the classroom and to the child. Furthermore, children may only transfer into this room when they are on a sippy cup, or do not require a bottle to be heated. POC cleared.
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safety of the immediate area around her when staff #1 removed hot water from a microwave and infant #1 ran into staff #1’s leg causing her to lose her balance resulting in the container of hot water spilling on infant #1’s left side of his face, neck and shoulder. This is a type A deficiency as it poses immediate hazard to health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Scott HerringTELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Mariela RamonTELEPHONE: (661) 568-8933
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2020
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2020
LIC9099 (FAS) - (06/04)
Page: 3 of 3