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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197417434
Report Date: 12/06/2022
Date Signed: 12/07/2022 01:47:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/12/2022 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20220912113302
FACILITY NAME:MONTESSORI ON THE BOULEVARD- INFANTFACILITY NUMBER:
197417434
ADMINISTRATOR:LUANA MADRIGALFACILITY TYPE:
830
ADDRESS:19414 VENTURA BOULEVARDTELEPHONE:
(818) 881-8844
CITY:TARZANASTATE: CAZIP CODE:
91356
CAPACITY:15CENSUS: 15DATE:
12/06/2022
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Luana MadrigalTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Unexplained bruising found on child in care
2. Facility is not preventing outbreaks of pink eye
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/6/2022 at 12:30PM, Licensing Program Analyst (LPA) V. Wheatley conducted an unnannounced complaint inspection and met with the assistant directors Ruth Castaneda and Farideh Rowshan at arrival. The director Luana Madrigal arrived during the inspection.

LPA inspected the infant classroom #1 and observed 15 infants being supervised by 3 teachers/staff.
LPA observed most of the infants asleep and safe sleeping procedures followed.

On 9/16/22, LPA met with the director and assistant directors who denied the allegations. Today LPA interviewed staff members who did not provide any information to justify the allegations. Also, LPA interviewed parents and witnesses who did not validate any of the allegations.

Based on the investigation, which included interviews with relevant parties and observation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are Unsubstantiated.
Exit interview. A copy of the report was provided.
An exit interview was conducted. A copy of the report was provided.


Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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