197417551-1-14-2020-30-CC-PFLS-BL5UU6-20200124145258

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197417551
Report Date: 01/14/2020
Date Signed: 01/14/2020 11:33:38 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/20/2019 and conducted by Evaluator Helen Estrella

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20191120105855

FACILITY NAME:	PENINSULA MONTESSORI SCHOOL		FACILITY NUMBER:	197417551
ADMINISTRATOR:	KRIKORIAN, CLAUDIA		FACILITY TYPE:	850
ADDRESS:	907 KNOB HILL		TELEPHONE:	(310) 544-3099
CITY:	REDONDO BEACH	STATE: CA	ZIP CODE:	90277
CAPACITY:	84	CENSUS: 70	DATE:	01/14/2020
		UNANNOUNCED	TIME BEGAN:	10:40 AM
MET WITH:	Claudia Krikorian - Administrator		TIME COMPLETED:	11:48 AM

ALLEGATION(S):

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2
3
4
5
6
7
8
9

License - Facility is over ratio

INVESTIGATION FINDINGS:

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3
4
5
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7
8
9
10
11
12
13

On 1/14/2020, Licensing Program Analyst (LPA) Helen Estrella conducted an unannounced complaint inspection to conclude complaint investigation. Upon arrival, LPA met with the Administrator Claudia Krikorian and informed the nature of the inspection. There were 58 preschoolers being supervised by 8 staff and 12 toddlers being supervised by 3 staff. LPA observed the facility operating within its capacity limitations.

This agency has investigated the aforementioned complaint allegations. Based upon the evidence obtained throughout the course of investigation which include observations at the facility, interview with relevant parties, and records review, we have concluded there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, this allegation has been determined Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was completed and a copy of this report with appeal rights was provided to the Administrator.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jennie Ferreira	TELEPHONE: (424) 301-3073
LICENSING EVALUATOR NAME: Helen Estrella	TELEPHONE: (424) 301-3073
LICENSING EVALUATOR SIGNATURE:	DATE: 01/14/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/20/2019 and conducted by Evaluator Helen Estrella

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20191120105855

FACILITY NAME:	PENINSULA MONTESSORI SCHOOL		FACILITY NUMBER:	197417551
ADMINISTRATOR:	KRIKORIAN, CLAUDIA		FACILITY TYPE:	850
ADDRESS:	907 KNOB HILL		TELEPHONE:	(310) 544-3099
CITY:	REDONDO BEACH	STATE: CA	ZIP CODE:	90277
CAPACITY:	84	CENSUS: 70	DATE:	01/14/2020
		UNANNOUNCED	TIME BEGAN:	10:40 AM
MET WITH:	Claudia Krikorian - Administrator		TIME COMPLETED:	11:48 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Personal Rights - Staff yells at day care children

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 1/14/2020, Licensing Program Analyst (LPA) Helen Estrella conducted an unannounced complaint inspection to conclude complaint investigation. LPA met with the Administrator Claudia Krikorian. LPA met with Director Charity Parker and informed the nature of the inspection. There were 58 preschoolers being supervised by 8 staff and 12 toddlers being supervised by 3 staff.

Based upon the evidence obtained throughout the course of investigation which include interview with relevant parties, and records review, and observation of facility operation, it was concluded that there is a preponderance of the evidence to support that the alleged violation occurred. Staff #1 admitted to being flustered and speaking to children in a significantly louder voice despite no inappropriate language or behavior used. Therefore, the allegation is deemed Substantiated. Substantiated - A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

The facility is cited a Type B citation. See LIC 9099-D for deficiency cited. A copy of this report, appeal rights and the Notice of Site Visit were provided to Claudia Krikorian, Administrator.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jennie Ferreira	TELEPHONE: (424) 301-3073
LICENSING EVALUATOR NAME: Helen Estrella	TELEPHONE: (424) 301-3073
LICENSING EVALUATOR SIGNATURE:	DATE: 01/14/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 30-CC-20191120105855

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: PENINSULA MONTESSORI SCHOOL	FACILITY NUMBER: 197417551
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 01/14/2020

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 01/28/2020 Section Cited CCR 101223(a)(1)	1 2 3 4 5 6 7	Personal Rights. To be accorded dignity in his/her personal relationships with staff and other persons. This requirement is not as evidencec by complaint findings	1 2 3 4 5 6 7	The licensee shall submit action plan that verifies that all staff was provided training regarding personal rights of children and informed that staff watch CCLD video on Personal Rights no later than 1/28/2020.
	8 9 10 11 12 13 14	reveal Staff #1 admitted being flustered and raising voice loudly t children on 11/15/19.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Jennie Ferreira	TELEPHONE: (424) 301-3073
LICENSING EVALUATOR NAME: Helen Estrella	TELEPHONE: (424) 301-3073
LICENSING EVALUATOR SIGNATURE:	DATE: 01/14/2020

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2020

LIC9099 (FAS) - (06/04)

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